Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Don't Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use it. It came with my computer purchase. I use MacAfee because I trust them.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Chris.
Useless product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was useless hard to install. Ended using moms Noryons
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security solution, Date.
Anti Virus
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this product. I only use Norton and won't use this
No, I would not recommend this to a friendBad buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible would never use again. Very hard to install
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers, Darrius. If you did not, please contact Geek Squad support to get more information on installing your Trend Micro security software.
Not worth the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to install must be why they give it to you for free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you've had difficulty installing your Trend Micro software, Notatthistime. Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription; you should have an email from Best Buy with the link.
better out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a fan of trend micro. hasnt worked well on any system i tried it on. went with webroot instead and loved it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not a fan of Trend Micro security software, AppleRemote but we're happy to hear that you're protecting your new computer.
Viries
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont ever think i even used this product at all dont know how i got it
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't install your Trend Micro security software, Jm36.
- Cons mentioned:Compatibility
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When downloading says not compatible. I wasted my money !!!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks, Rohit. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Challenges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still cannot upload it to this new HP... Will call Gerk Squad..
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope that Geek Squad is able to help you install your Trend Micro software, Chicola.
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus makes my fans go crazy on my laptop but it does protect the computer well.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear that your Trend Micro software is protecting your computer, Katt.
Issues installing with Microsoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I try to download this program I am unable to as it is not recognized by the Microsoft system. Feels like a waste of money and now an extra task to try to get support to walk me through such a simple task.
No, I would not recommend this to a friendok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure its an ok product but I already had another one and didn't need it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, Alex.
- Pros mentioned:Protection
Perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for your laptop, keeps the viruses away!
I would recommend this to a friend SECURITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVEN'T INSTALLED THIS PRODUCT AS OF NOW. MAY IN FUTURE
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great antivirus. Do not pay for software that you can potentially find for free.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Alex.
- Cons mentioned:Compatibility
Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not compatible with the iPad. Not of any use to me.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like Android and iOS smartphones & tablets, Windows in S Mode, and Chromebooks, Shonese22. You should have an email from Best Buy with the link.
Blah freebie
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big go to it I’m. I only have it as it was a add on freebie. I never used it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security subscription, K9karl.
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet security that was provided by my purchase I did not need as I use only WiFi and my has security protection
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It's always good practice to make sure your computer or mobile devices are protected by a leading security program, Bernee, especially if it connects to the Internet.
Don’t use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Mac and never use virus protection software I feel it just causes more problems.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, lthurlow2003.
Free with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with new computer purchase. Never used so can't speak to its functionality.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security subscription, 12mini.