Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
can't say
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no clue how to install, then it said it wasn't compatible with my device, so I gave up...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with other devices, like smartphones, Windows in S Mode, and Chromebooks, Yajaira.
Trend Micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a free gift to the laptop I bought, but only for 6 months. I never use subscriptions for less than 12 months. But even if it had 12 months free I still woudn't use this product. I have Bit Defender for the last 2 years and it works very well, I also use Kaspersky Total security which is on the same level as Bit Defender.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, MrTHG.
- Cons mentioned:Compatibility
Just so so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally don't like this software because it is totally unnecessary for Mac.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Security software helps to prevent identity personal information theft regardless of operating system, Bignemo. We hope you consider using your Trend Micro subscription with your Mac computer.
Suckish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty annoying it pops up every 10 mins or so ti remind u of nothing important.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Ronny.
Didn't work well, uninstalled and gave up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an extended trial with it free with a chromebook but it wasn't worth it. Kept trying to override various programs I needed. Too much of a hassle and I uninstalled it. Wouldn't recommend. You get what you pay for in my opinion. Plus way too many emails from Best Buy bothering me about it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend using Trend Micro security software, MaplewoodShop17.
Not a fan!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this antivirus. I deleted it after a week and went back to Norton.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, amberk127.
so-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free stuff is not always great. I will not recommend spending your $ for this.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not recommend purchasing a Trend Micro security subscription, newbie.
Not sure if it is required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure how necessary this is. It came with a purchase but I have not installed it on any of my devices.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have not yet installed your Trend Micro security software, Ricky. Please know that the 6 month subscription started on the date of purchase. We hope that you install your software soon!
Mac and iOS don’t need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mac and iOS don’t need it, and Windows honestly has better options that are free, like Windows Defender.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .While default security features in Mac and Windows have improved, Trend Micro provides stronger security settings with additional features to help protect all of you computing devices, Pointz.
- Cons mentioned:Compatibility
not needed with windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not needed with windows 10 as it's built in!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, User.
It doesn’t work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I get is a bunch of pop up’s from trend micro internet security about potential threats. I have McAfee LifeSave protecting my pc and they don’t see this threats, I just think that TMIS just wants to seem like they are protecting my pc but is annoying. I didn’t buy it, it was a horrible gift from Best Buy and now I regret installing it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Alex.
- Cons mentioned:Compatibility
No the righ size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it was for a 12.9 I pad pro, was too big for my ipad
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro mobile security works with iOS, including iPhones and iPads. Please check the app's system requirements for your iPad Pro, kashi.
This is just malware.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unnecessary and unwanted, But it will send you notifications and reminders for 6 months. God forbid you install this on your computer where it'll run at 25% of your CPUs capacity until you uninstall it completely.
No, I would not recommend this to a friendnot free for windows 10s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very aggravating to think about the time wasted on this free security that has no mention of it not working for free with windows 10s. even though it was given as a free promotion with the windows 10s machine that I purchased. Go figure that one. I guess free with a machine that is compatible ??? Thanks for wasting my time on this Best Buy and Trend.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro partnered with Microsoft and Best Buy to offer a version of their security software specifically designed to run on Windows 10 in S Mode. Be sure to follow the link in the messages from Best Buy to access the Trend Micro download website for Best Buy customers, Scotmo. The link to the 10S-compatible version can be found there.
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most likely will not use this service since I have other Internet security software
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you plan to use a different security program to protect your computer, Laptop.
- Cons mentioned:Compatibility
do not need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not need with windows do not need with os
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro security is helpful for your computer, delmarva.
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the email to download this item!!!!!!!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Jose. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
This garbage crashes my Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this when I got a brand new Alienware M17. It crashed my system and would crash 2 minutes into loading up Windows. I factory rebooted it because I thought my old gaming mouse did it but after many tests, this software was causing the issues. After I deactivated it and uninstalled it, the problem never came back. I cannot say how well it actually works.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt the Trend Micro security software was affecting your Alienware computer, Fleshycannibal.
i did not purchase this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.please close this account. i did not make this purchase
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please contact Geek Squad about concerns regarding your purchases and canceling your subscription, steve. They are not able to do so via customer reviews.
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of most security suites. This one did not impress me. It’s GUI is not very intuitive.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not impressed with your Trend Micro security software, Chris.