Customer Ratings & Reviews
- Model:
- TRE021800V012
- |
- SKU:
- 6411155
Customer reviews
Rating 4.2 out of 5 stars with 24218 reviews
(24,218 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
eh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a fan of this...hard to remove from device once subscription is over
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not a fan of Trend Micro security, Kellbelle2020.
Rated 1 out of 5 stars
Unable to install in my laptop.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having difficulties installing product in my laptop...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Bensontruck1. You should have an email from Best Buy with the link.
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good Security Software for Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job in security and scanning and nicely monitors the computer
I would recommend this to a friend Rated 1 out of 5 stars
We’ll stick with what comes with our internet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will stick with what comes with our internet provider
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, DrewGold.
Rated 2 out of 5 stars
Shifty pizza guy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.50 characters capture 50 and that's what I got to 6 swifty blisterguy
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not compatible with my wife and I chromebooks
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you to visit the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, BestXmasgifts. You should have an email from Best Buy with the link.
Rated 2 out of 5 stars
Not really needed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really didnt need this at all, there are plenty of serviceable free alternatives
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that your Trend Security subscription is unnecessary, Miguel.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried downloading this program, couldn’t get it to work.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Doright2. You should have an email from Best Buy with the link.
Rated 2 out of 5 stars
Have not used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this product. Do not n know if good or bad. You should have a N/A category
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have not installed your Trend Micro software, Sarge44. We hope you reconsider.
Rated 1 out of 5 stars
Never used
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a trap to sign up this new subscription, Never used.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, Openeyes.
Rated 1 out of 5 stars
Worthless "bonus"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why does Best Buy insist on bundling an antivirus subscription—which would be of questionable value for a Windows or Mac buyer—with chromeOS devices for which it it's beyond useless? Worse, they'll try to deduct its MSRP from your refund if you return the Chromebook!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro security software is helpful for a Mac or Windows computer, Jobu.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Waste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste if you own a Mac, don't bother with it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, Gilbert.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Can’t load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could load it: It tells me not available for Ios
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you've had trouble installing your Trend Micro software. It sounds like there is an issue with region-detection on your device, JimK. We recommend contacting Geek Squad customer support to double-check the settings on your device.
Rated 2 out of 5 stars
I did not load the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not load thre product. Already have a Norton subscription that covers all of our devices.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different software program, throttlerob. We hope you consider trying Trend Micro on one of your devices to see how it compares.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.annoying and alwasy has op ups to buy the real product would reccomend
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that the additional option messages are getting in the way of enjoying your Trend Micro subscription, Otterbox.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work out through computer at all we have tried
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, PRINCE49. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Glitch?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could leave a positive review but I have been unable to utilize this program. I can download it but it will not open no matter what I try.
No, I would not recommend this to a friendRated 2 out of 5 stars
Antivirus slows PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All antivirus slows the performance of computers. Annoying software in the background.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Novel.
Rated 2 out of 5 stars
Confusing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably a good product, but I had a hard time trying to download and install.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Ally. You should have an email from Best Buy with the link.
Rated 4 out of 5 stars
It is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software is good but cannot say as good as Kaspersky which is cheaper and also user friendly for me
I would recommend this to a friend

