Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
No way to install into my laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need help installing these programs. Issue was not addressed by geek squad who delivered TV. I thought someone was scheduled to help me with these installs. I have no idea what I am doing and don't want to risk transferring a virus from my old laptop that ran out of protection due to being a Windows 7 product.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, jaguar. If you did not, please contact Geek Squad support to get the information for installing your Trend Micro subscription.
Not the Best AV / Endpoint app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the Best AV / Endpoint app Wish had another bundled option like BitDefender
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Ronnie.
Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I like to product. It disables your ability to save passwords.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with the default settings in your Trend Micro software, Monik. You can adjust the security settings to better fit your comfort level.
Would not download on devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not download on my devices Not very happy !!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension and apps to protect your devices, Brian. You should have an email from Best Buy with the link.
Wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They say the antivirus is for free but after cancelling order they charge 29.99
No, I would not recommend this to a friendcant get to download on computer I just bought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant get this to download on computer I just bought
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, mtuite. You should have an email from Best Buy with the link.
Beware of this software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This software is a disaster. It prevented my new Mac from connnecting to the internet, even though all my other computers and phones in the house connected fine. Do not install this. I had to get the Geek Squad to come out to help solve the problem. He removed the software, and everything is fine.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Apple9.
Annoying security
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. This internet anti virus is more of a virus to your laptop with constant pop ups. It request that you buy its security software all the time.
No, I would not recommend this to a friendSpyware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy Geek Squad has sent me numerous emails urging me to install this. How do they know I haven't? It's not reporting in to the mother ship. That sounds more like spy ware than security.
No, I would not recommend this to a friend- Pros mentioned:Protection
Have not tried it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have security I bought from Best Buy ,geek squad recommended.
I would recommend this to a friendBrand response from Trend Micro
Posted .We hope you have the chance to try your Trend Micro security software, Tonyagirl. Remember that the subscription starts on the date it's purchased; not the date that it's installed.
Free but I wouldn’t subscribe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why they keep adding this stuff to computers to try. If I want something, I’ll go get it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not want to try your complimentary Trend Micro subscription, Otownken.
Don't do it use free options.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is malware in itself and is extremely ineffective at protecting your computer for a monthly charge. Use Malwarebytes and windows defender is already built in. You'll be fine.
No, I would not recommend this to a friend- Pros mentioned:Installation
This software locked up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TrendMicro install easy. After reboot software locked up my PC desktop.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, wwa12. Make sure there is only 1 security program installed. Some computers come pre-installed with another security program that can cause your computer to have problems after you install a better security program, like Trend Micro.
Tam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is probably unfair for me to give a one star review because I cannot get this to download, because Im having to use my cell phone hotspot. Internet/wifi is not available in my area.
I would recommend this to a friendNot really needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Redundant. so so quality. Does almost what it claims to.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't feel that Trend Micro's security software was useful for your computer, Work.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure but think is good but I think after 6 month they will ask for money to renew it.
I would recommend this to a friendSpend the money and get a better product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product if you have absolutely nothing else to protect your device. I would recommend finding something better. You get what you pay for.
No, I would not recommend this to a friendsecurityreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if it is installed.. i downloaded but the process wasnt clear.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, jgross. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.
Nothing amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing amazing. Save your money and get something better. Im not a fan.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you a fan of your Trend Micro software, RegularJoe.
Not user friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how to use this. It is not clear cut on how to use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Shemrock. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.