Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of protecting the computer from virus, it actually keeps popping up for the spam offers that if you click on them, they could have virus & harm the computer.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
would not load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't get this on the apple air to down low 1234567
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are having trouble download the Trend Micro software for your Apple Air, BUD. Please be sure you are visiting the download website for Best Buy customers by following the link in the email you received from them after your purchase.
anti virus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many pop ups for the program its self wanting things
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro trial subscription, slownm.
6 Month Subscription is Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised to see this subscription is for only 6 months considering the price of this computer. When I've bought computers directly from Dell in the past, they came with a 12-month subscription. Not happy with this and will most likely go with another antivirus solution just so I won't have to mess with it again in 6-months.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were disappointed to have a 6-month free security trial and plan to use a different security option, ComputerGeezer.
- Pros mentioned:Installation
Not recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus was easy to install but seems like I got more spam with it. Had to uninstall it from phones created more spam. Did not renew it and less spam once it expired.
No, I would not recommend this to a friend Don't waste your money or time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against Trend, but in general it is better to just use Microsoft's AntiVirus
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear you prefer a different security program, AquosSupreme.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't do Trial versions. I highly recommend Malwarebytes Full Version. I am a PC Technician. Trust me.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are choosing not to try your complimentary Trend Micro security subscription, David.
Use at own risk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trend Micro is good Antivirus but it does moderately slow down devices.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear that you feel that Trend Micro is a good antivirus security program, Nonickname.
TMIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't really work well from my devices and it got super slow.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helpful for your computer, Eurie.
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super helpful and it tives you an heads-up if the website youre going to is good for your pc or bad for it. And cleans your computer for you.
I would recommend this to a friendok antivirus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly and I still prefer AVG as protection
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Statician.
I don’t trust the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t use something I don’t trust. That is why I never register my product key
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not feel Trend Micro Internet Security is worthy of your trust, saintnick.
Couldn't get it loaded to tablet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with the purchase of my tablet and is partially why I bought this tablet at this place. However I was not able to get it loaded to the purchased tablet. Called Geek Squad and after multiple transfers and holds, I was told that they don't give help with phones and tablets. Very disappointed.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones and tablets, Windows in S Mode, and Chromebooks, KBP2. You should have an email from Best Buy with the link.
Beautiful Hardware, Appalling battery life, Pixel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.see summary Great Hardware appalling battery Pixel go a better value in my view
No, I would not recommend this to a friendOk I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ads keep popping up telling me my app is about to expire and it is not.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear that Trend Micro Internet Security is working for you, Bvkh.
Virus software
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you get. Stick with the free versions
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend different security programs, Em66.
Very complicated for use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This software came from my computer purchase as a free item but when I returned the computer they said that Best buy can't refund digital item. But during checkout they said this is a free item. Software is very complicated to understand and I don't feel that it will provide good protection for my computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the miscommunication around your software purchase, Mike.
Didnt ask for it dont want it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repeated emails asking me to use it, super annoyed.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not planning to try your Trend Micro security software, Faustenough.
Did not install yet, only 6 months. Not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good choice, was free with purchase. Wish I received the money instead of this software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have chosen not to install your Trend Micro software, John. We hope you consider it before your trial subscription expires.
Didn't use, won't use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a desirable software and I would have preferred to opt out rather than receive a free trial
No, I would not recommend this to a friend