Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
antivirus
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay anti virus. needs work on. still would get virus on my compter/
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not completely satisfied with your Trend Micro software, Ace24233.
Security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with laptop. Didn’t need it. Didn’t use it at all.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't use your Trend Micro security subscription to protect your new laptop, BK2SD.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would not download. Best Buy would not help. Waste of time.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't get the help you needed when trying to install Trend Micro security, Ronh. We're happy to help you get started if you give us a call.
Don’t download
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend installing this software, all it will do is slow down your system. Stick with windows defender.
No, I would not recommend this to a friendInternet security software
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It software need updates every 3 days and it slow my computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that the Trend Micro security software is affecting your computer performance, juancho.
Worthless offer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't install it because having a security measure that vanishes after 6 months strikes me as much, much worse than no security at all. I would be happy to find out otherwise, but I am not going to deal with installing something and then uninstalling it later and then looking to see what might be best.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, oldguy1953.
Internet Security Software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not downloaded this on my sons computer due to the fact that it is only for six months and then will be a subscription service after that. How do you spoke with coworkers in the IT department who state many other free software applications do the same thing and you do not have to pay for their use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your son's computer, Lokene.
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to know you are protected from the constant cyber attacks out there, and that it not only protects your computer but your phone too.
I would recommend this to a friendCouldn’t download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to down. Don’t know if it works. Downloaded McAffee
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're surprised to hear that you had issues download the software for your computer, Beezer. Make sure you are visiting the website listed in your email from Best Buy and check the installation guide for instructions. We hope you give us a chance to help!
Dont get this
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont love this product. Does not work well with friends.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't love your Trend Micro security subscription, Great.
WHEN FREE ISN'T FREE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS FREE ANTI-VIRUS SOFTWARE THAT CAME WITH MY LAST THREE LAPTOPS WERE NEVER USED, SOFTWARE COMPANY JUST LOOKING FOR NEW SUBSCRIBERS (SO FREE IS NOT FREE) - MICROSOFT HAS IT'S OWN BUILT IN ANTI VIRUS PROGRAM THAT WORKS GREAT AND IS TRULY FREE,FREE,FREE
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security subscription to protect your laptops, RR60.
Not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use. I prefer Norton’s premium security way more
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Aguafuerte.
Choose Other Software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can sometimes be difficult to download and slows down your computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend others choose another security program, TrevorR.
Not particularly useful in my case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not found this to be worthwhile. I can't really recommend this, based on my own experience.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not feel you can recommend Trend Micro Internet Security, autonomedia, based on your personal experiences.
Antivirus
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother. Get something more reasonable. Norton Antivirus.
No, I would not recommend this to a friendJust use defender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the software tries to take control of other things during use and too many pop ups and warnings
No, I would not recommend this to a friendNot the greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great item horrible product and it's the best software for a computer
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not satisfied with your Trend Micro software, Dimler.
Can’t figure it out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t figure out how to get this downloaded. Keeps saying my info is wrong.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Whovian9009. You should have an email from Best Buy with the link.
Where is it?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not even sure it's installed on my MacBook. Where do I find it?
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Pray. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Don't need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need it for my new MacBook Pro. Seems to get in the way a lot.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with the Trend Micro software for your MacBook Pro, cjrisj.