Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Quick Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quick review on a line item for the computer I purchased
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope you take the chance to try your Trend Micro subscription, bigspender.
Didn’t receive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive this item after checking through the packaging
No, I would not recommend this to a friendNortons is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the program, clunky and not user friendly. Prefer even the free virus scanners
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer another security program, RichG.
Trend Micro antiVirus security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trend micro internet security anti virus software is not quite good . I would not recommend this even though it’s free, it doesn’t detect the current viruses and it has slown my system . It removes certain files from some softwares that I had. I am not favoring this software and not recommending, but I have a better anti virus than this
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't feel that your Trend Micro security software performed to your expectations, Praveen.
Micro trend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not using micro trend no more oponion regarding micro.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, Wheng.
Don't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother. Don't waste your money. Just use the built-in Windows Defender and maybe supplement with the free version of MalwareBytes AntiMalware. If you really want to purchase a good antivirus/antimalware, buy MalwareBytes instead.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I liked Norton 360 better, this didn’t work as intended.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Chilie.
Not really needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many computers need security anymore. Should have something built in
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helpful for your computer, Awesome.
Not Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Trend Security is mediocre at best. The firewall needs to allow for more udp and imp rules..
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not impressed with your complimentary Trend Micro Internet Security subscription, Herodotus.
Free with laptop, use Mcafee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use. not installed Very happy with McAfee
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Bsm1151.
I don't get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't get why they say it's free when it asks you to purchase after a certain trail period
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .The 6-month trial subscription is free, JLG1, which is why it asks if you would like to purchase a subscription once the trial ends.
Not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work very well for us, maybe we did something wrong.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Blessed1. Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your subscription.
- Pros mentioned:Overall performance
Money for Nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t believe I have used this to date. I hope I got it free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not use your complimentary Trend Micro subscription, Bobon119.
Never wanted this software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software was supposed to come free with computer, even though I never wanted it. Hpwever, Best Buy charged me almost $30 for it even though it was supposed to be free, and after returning the computer and NEVER activating the software, I'm STILL having trouble getting my $30 refund for a product I never wanted.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the issues you are experiencing with Best Buy. We hope you are able to find a solution.
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice since free, but never used. Signed up for one year of McAfee after reading previous reviews
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you choose to purchase a different security program without trying your complimentary Trend Micro security subscription, KatS.
No longer needed in this age of computing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows Defender included with Windows 10 devices is now out performing most consumer antivirus solutions out there, and it is completely free for home use. Please do not spend money on a subscription to this, and instead follow the steps to secure your computer with the built in tools
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, LameITDude.
Garbage but free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: got it for free with another purchase Con: it's worthless, get something else.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not feel that your Trend Micro security subscription is valuable, Schmoe.
Can't use on ipad?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a free download with purchase of the new Ipad 7th gen. But couldn't actually download and use it on the ipad. It seemed like there could've been a way to download it to my PC first then to my Ipad but I've already got PC virus software and don't need another... So this is mostly useless.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, like iOS smartphones and tablets, ErikTheBeard. You should have an email from Best Buy with the link.
It’s okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. But after the 6 month is very annoying
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Thanks for using your Trend Micro security trial!
Unintuitive AV. Look for others
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Gunky UX, slow, eats up RAM. There are many other options that are better
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer different security options, Noiwillnot.