Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this product, it’s just a back door to viruses. After existence testing it couldn’t even detect a Trojan virus received from an email.
No, I would not recommend this to a friendHard to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions included to download do not work. Had to call Best Buy for help.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulty with the installation, Dick. We're glad that Best Buy was able to help.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have worked in IT for over 40 years and could not get this software installed. The instructions did not jive with what was being presented. I gave up and installed security software that I already had a license for.
No, I would not recommend this to a friendit works in a pinch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really have not used this.. I prefer Windows Defender and free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, ElectricMike.
I had real problems trying to download this produc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing I would buy. I had real problems trying to put this on my laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulties installing your Trend Micro software, Dpn2004 but glad you were able to get it running.
Trend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day after I installed it it said it will expire in 2 days.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .The Trend Micro subscription begins immediately after purchase. We're sorry to hear that you were not told about this while making your purchase, Digiland.
Horrible products
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awful. it slows down my PC and it now takes forever to startup
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that your Trend Micro security software affected your computer's performance, Canngo.
Antivirus is more of a virus than an actual virus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Defender is all you need and it’s free. Antivirus software like this slows your computer excessively and doesn’t work any better than Defender. Save your money.
No, I would not recommend this to a friendwouldnt download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to install wouldnt download because i have avast on my computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It is best to only install one security program on a computer at a time, knotier. We're sorry to hear that you prefer to continue using your other security program.
Not my favorite
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product becomes a pain to update and run in the background. Not my favorite.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro security software, kkjjss.
Did not need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review this product because it was returned. Did not need because I already have protection that I just bought through Best Buy on a yearly renewal basis.
I would recommend this to a friendWhy?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with iPad mini purchase. Haven’t downloaded it as I feel there’s no need for it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't plan to try Trend Micro on your new iPad, Scott.
Trend Micro is worthless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trend Micro is worthless. I don't know why Best Buy would sully its reputation by partnering on this.
No, I would not recommend this to a friendDon't Bother
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need it. This is as bad and unnecessary as ever. I see no advantage.
No, I would not recommend this to a friendAntivirus software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it to be the same as Norton but missing a few things. I'm sticking with Norton.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Sarge.
I don’t know
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think I ever get this product. Maybe they were install on the laptop already? Idk didn’t see it  I guess it come with when I bought my new laptop
No, I would not recommend this to a friendI didn't use it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with my Laptop purchase as a bundle but I didn't install it .
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't use your Trend Micro security subscription with your new laptop, Prophet.
Fine but 6-month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the software is fine, but I don't like that it's subscription based.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Lame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not work with the microsoft go . Also cant download
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are having trouble with your Microsoft Surface Go, Sid63. Unfortunately, at this time, Trend Micro is not supported on that device. We hope you have the chance to use your free software on another computer or mobile device.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. This product made my web search terrible, not able to go on sites. Stay away
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry you had difficulty using your Trend Micro software, Japple005. You can always adjust the settings to allow or restrict access to specific websites to better suite your needs.