Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
a/v
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.joke! just put more stuff on your tablet that you don't need
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't see the value in protecting your personal information or the hardware on your tablet, acerhigh.
Not Sure of Quality as It was not Used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subscription came with new PC; however, I used Norton and did not install this new software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not planning to try your complimentary Trend Micro security subscription, Malamute.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to download this program in order to add more protection to my new laptop and it would not load. When clicked on the link that was sent to me, an error message came up and said it was a bad link. So I cant rate this review nor write a review for this product because of not being a valid link
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, cat195850. You should have an email from Best Buy with the link. If you did not, please contact Geek Squad support to get more information.
Don't remember getting this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't remember getting this at all I'm i able to get it free
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, Recee. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Forced upon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are useless, but BestBuy will force it down your throat on every purchase and then emwil you incessantly for weeks afterwards to use it.
No, I would not recommend this to a friendMalware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed to prevent malware attacks on my computer, ever since, my computer is deleting games left and right, closing games out while i use them, dropping frames, using up ALL CPU. This IS Malware, and IT WONT LET ME UNINSTALL IT, EVEN RUNNING AS ADMIN! Best Buy will be hearing from me tomorrow!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with the protecting from your Trend Micro security software, Mylugnuts.
Nope
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't add this. I didn't want it. They spam you and spam you to keep buying it. Oh lawd, if you put your credit number in there, they got it and will charge it for the rest of your life and more if they can. Wonder how many deceased people just bought this?
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not satisfied with your Trend Micro subscription, CupCake.
Won't Download.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried to download this internet security on several devices (Surface Pro 7, Windows PC, and a laptop) and it will not download. It gives me an error code everytime (no longer valid) and I'm extremely disappointed to say the least.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your subscription. We're sorry to hear that you were not able to install your Trend Micro security software before the trial subscription expired, Flemmdog.
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t care for trend micro. It seems like a cheap virus protection. I much prefer norton.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't care for your complimentary Trend Micro security subscription, Susie. Trend Micro is one of the world's leading security programs for home computers and offers much stronger protection than other programs.
Free addon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t believe in this sort of virus protection but it was a free addon.
No, I would not recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 6 months, feels like an ad so not really worth
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not feel that half a year of free security for your new computer is valuable, Andy.
- Pros mentioned:Protection
It's protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program protects my computer from cyber crap.
I would recommend this to a friend Didn’t know this was purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this came with my purchase and not sure if I should download it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope you chose to download and test your Trend Micro security free trial, Danni. This is a great chance to try this award-winning security software.
Trial
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing to use and lots of glitches when downloading.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software trial, Anish.
not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to say but not happy at all from this one
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Prashant
Wont work with mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This free with purchase anti viris is junk. The activation code work with the ild siftware but it makes yiu update it before youput in the activation code abd the. Says tge acrivation code is for an old version
No, I would not recommend this to a friendNot worth it for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use as I have a lifetime license from another company Which covers 5 different computers.
No, I would not recommend this to a friendMalwarebytes is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Malwarebytes is the best protection software but this was free.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Travis.
I wouldn't recommend Trend Micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trendmicro is a decent Antivirus don't get me wrong, however there are waaay better options out there that utilize AI and can protect your computer and data with anti-malware and anti-exploit protection.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Anti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with purchase of IPad Pro. Does not support IPad Pro
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should be able to install Trend Micro Mobile Security on your iPad Pro, Doug. It is a supported device for the current version of the software. We hope you try to install the app again.