Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Switched anyways
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't last long it expired, and I ended up purchasing a different security system
No, I would not recommend this to a friendwhy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didnt have it instaled because i dont use that type of software on my computers
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security software, marktheyooper.
- Cons mentioned:Compatibility
Cannot download it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money.it must not be for a iPad. Undownable
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please check the Trend Micro Mobile Security for iOS link on the Trend Micro download website that was included in your welcome email from Best Buy, Ruthie24.
- Cons mentioned:Compatibility
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not work for my IPad said it couldn’t be downloaded
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Make sure you are downloading the Trend Micro Mobile Security app from the App Store and that you follow the instructions to connect the app to your Trend Micro account. You can find the instruction in the Installation Guide found at the download website listed inside your Trend Micro package, LonelyEyes267.
Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t understand how to load it to the tablet. It was very confusing so I didn’t use it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .There are installation instructions for mobile devices like tablets and smartphones listed inside the package and on the website for your Best Buy Trend Micro subscription. If you would like help, please give us a call, Chyna.
Very limited protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original contract was supposed to be for 6 months, but Trend Micro sent notice that the the coverage expired after 6 days. I did end up buying Trend Micro for 5 devices when my Kaperski protection expired, but this kerfuffle was disappointing. So, I would recommend Trend Micro, but would Getz Best Buy to verify coverage better.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there was confusion about when your 6-month complimentary subscription started, Mike. It begins on the day of purchase, which is why our package reminds customers to install their software right away after shopping.
Antivirus for old people
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m an IT professional and I am not a fan of 99% of the antivirus products on the market. What may work great for grandma won’t necessarily be great for someone that knows what they’re doing.
I would recommend this to a friendLissette
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of trend micro, an adobe photoshop or premier subscription would be more useful.
No, I would not recommend this to a friendBetter products out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad design. Blocks a ton of apps so and lot of time configuring it.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with the default security settings, Gamesrus1.
Good for old people and non tech savy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is standard antivirus, nothing special, its boarderline bloatware. If you are old or not tech savy, then its a good product for you. anyone else that can use a computer and can type over 55 WPM, this will in all likely be usless to you since you probably already have antivirus
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security solution, AndrewH.
No thanks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of Trend. Webroot is the go to for security.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Gibby4216.
Virus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's messed up my computer and to hard reset windows turning to uninstall just yet another virus
No, I would not recommend this to a friendHigh Jacked my pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software high jacked my pc and took control over it. In the beginning I thought my file system corrupted because I wasn't able to launch all of my apps. I even looked at the registry and I didn't find anything wrong until I eliminated/uninstalled the recent apps. It took me more than 3 months to realize that this is the culprit.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, Ariel. That isn't normal behavior of the Trend Micro security program. It's likely that there was a conflict between the Trend Micro and another program on the computer.
Need better direction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had difficulties downloading the link sent by best buy..
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Cherubim72. If you did not, please contact Geek Squad support to get help installing and getting the most from your Trend Micro security software.
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure exactly how it works or how to use it but it’s okay
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download their Trend Micro software, Sal23. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Hard to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not user friendly!! you can't set it up.. there is no way to set up an account. it asks for email address and when I put it in it says it's invalid and there is no where to put in for a new account or lost password or anything. I do no recommend this product!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there is an issue with your Trend Micro account creation, chart418. We recommend contacting Geek Squad customer support to get more information on using your Trend Micro subscription.
Nice product for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for security, especially when it is free for 6 months.
I would recommend this to a friendOk product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need to do a better job explaining the doqnload process.
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download their Trend Micro software, Regi. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Why
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received free with purchase of another item, any "internet security" you may need you can get for free unless you are into stuff you shouldn't be
No, I would not recommend this to a friendok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok ok ok ok ok ok ok ok o kok o kok ok ok ok ok ok ok ok ok ok
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .ok!