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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 24218 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1125 Showing 22,481-22,500 of 24,218 reviews
  • Rated 2 out of 5 stars

    Antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bad internet security wouldn’t use it again

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro security software, Jaye. trend-micro

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not realize this cannot be transferred to one of my kids VERY disappointed. it was Gift and they were expecting the security now I feel like a jerk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this, and since he reviews his purchases carefully, I'm sure it has suited our needs just fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is terrible and I’m pretty sure it slows down my speed also

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you felt that Trend Micro did not meet your expectations, krissie179. trend-micro

  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, durable, light and powerful equipment. Lalest technology, ease of operation and portable. Value for it's price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed on a tablet, desktop computer and a laptop. nothing special

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're glad to hear that you are getting the most from your Trend Micro subscription, will! trend-micro

  • Rated 2 out of 5 stars

    No

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will stick with Norton and Kaspersky.More reliable

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, LeoNguyen. trend-micro

  • Rated 1 out of 5 stars

    Servilia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't actually install this software. I had to put in a rating, so it doesn't apply. I went with the Geek Squad one year plan. The Geek Squad plan covers the computer malfunctioning due to accidents. Plus free coverage up to 10 devices under the plan.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We hope you install your Trend Micro security software soon, Servilia. trend-micro

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very laggy when its running in background do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Plan on using Windows Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Windows Defender. Do not need this program now.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, DadofCollegeStudent. trend-micro

  • Rated 1 out of 5 stars

    more popups

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just proved more popups with installing and didn't really do much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not download.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not download as I already have Norton for my computers.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Jimbo. trend-micro

  • Rated 1 out of 5 stars

    bloatware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unneeded antivirus that came with the laptop, It honestly would slow down the computer more than help as the laptop isn't even hooked up to the internet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    got it for free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i prefer malawarebytes personally didnt use it much.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Domino. trend-micro

  • Rated 1 out of 5 stars

    Please stop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the reason why they give this away for free with every computer is because it's the only way they can actually get anyone to use it. Please stop making me take this, no one wants it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not able to load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried downloading but my computer wouldn't let it go through

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Feel free to give us a call and we can help you download the software, braunshaverhead. trend-micro

  • Rated 2 out of 5 stars

    Not any different than most antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to stay with MIcrosoft's Defender. Just my humble opinion.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Aloha. trend-micro

  • Rated 1 out of 5 stars

    San antonio college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand how it works and nobody has been helpful to help me figure it out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good internet virus security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will install it on my MacBook Pro even though it doesn't need it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK for free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other software and didnt need it. May try it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Bmiller6869 but we hope you give Trend Micro a chance. trend-micro