Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
If you get it free, just don’t use it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good anti virus, thinks some safe files I’ve used in another computer are dangerous, yet they are perfectly fine and nothing has been shown.
No, I would not recommend this to a friendEach to there own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT download an install programs like this, because after the time is up you get FLOODED with spam to buy there product. It was part of a bundle pack on a computer purchase an is "free" for 6 months. My opinion is its a gimmick an junk, will not an would not install it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't plan to try your Trend Micro security software, MrBoogedy.
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Similar other macafe and northwestern security softwares.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but it should be more than six months like 1 year.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear you're enjoying your Trend Micro software subscription, Inferno. We hope you choose to continue your Trend Micro protection with the trial period expires.
Should Have Listened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the other poor reviews that I had seen for this laptop but got distracted by the great Black Friday price. Should have saved the $250 and put it toward a nicer laptop with higher performance. This computer isn't even suitable for simple word processing and internet browsing.
No, I would not recommend this to a friendmore options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the time of day. other options sholud be available for the purchase of a tablet
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent antivirus but would not pay to renew the subscription.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't plan to renew your Trend Micro subscription, Doates.
Internet Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did discontinue because I have free Norton Security thru Comcast
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you discontinued your Trend Micro security subscription to use a different program, mrenihan.
6 month free subscription to anything is bs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just using the hp and Microsoft security suite that came preinstalled. Offering this had no bearing on my purchasing the computer and it should impact your decision. I have heard mixed things about this service, so again, decided not to use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have decided not to try your Trend Micro security subscription, JJTEACHR.
Wasted "freebie" with laptop purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not interested in signing up for a "Free" trial when I already have what I want on prior computers.
No, I would not recommend this to a friendDidn't want this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not using even though it was free with purchase. I have MacAfee on all my devices. Had this loaded on a relative's computer and it slowed it down to the point where you were waiting for it just to boot up. Opening apps took forever.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, drjh.
Great free bonus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that we get a free trial. Just started using today not sure if we will renew but worth free tryinf
I would recommend this to a friendNo point in 3rd party protection anymore.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure why Anti-Virus software is paired with an operating system that has built in protection and is best protected by the manufacture of the software since they know what the software is supposed to do.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro security software is helpful for your computer, demetry14.
Couldn’t use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t install on my laptop, I have no idea why.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure to check the system requirements for the software, including the operating system. You may need to use one of the special extensions that are needed for laptops running Windows 10 in S Mode and on Chromebooks.
App not available to support software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to download this software to my new iPad Air because it says it isn’t available in the App Store. This is a disappointment to me, although my decision to buy the iPad wasn’t dependent on the promise of the software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers using your iPad Air to find the extensions that allow you to use your Trend Micro Mobile Security subscription, Bren. You should have an email from Best Buy with the link.
So Dumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was offered as my free item when I purchased a refurbished laptop. When I tried to download it to that laptop it said they were not compatible. I called and chatted with several geek squad agents and after about the 4th person I just gave up. The whole situation was so dumb.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, joh21. It's possible that the laptop does not meet with minimum system requirements for the current version of Trend Micro security, or it's possible that there is another security program already installed on the computer. We'd love to help you out. Please give us a call.
Don’t need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t need it. All you need is the windows defender that comes with it.
No, I would not recommend this to a friendTrend Nicro security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this. I use MS built in security, Malware bites and Superantispyware.
No, I would not recommend this to a friendPack in software that no one needs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pack in software, if you return the product it comes with best buy will try and deduct the retail cost of this subscription from the return price even if you didn't want this software and did not use the subscription code.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the confusion about the return policy for software, Ralphie65.
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just spam ware, don't waste your time. Even if it's free please do not install.
No, I would not recommend this to a friend