Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Not going to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my new tablet, but refuse to use it since I strongly dislike software like this.
No, I would not recommend this to a friendFrustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several times to download since I paid for it have yet to install it. Reached out to support and let’s just say ended even more frustrated with the process and lack of support needed. Therefore gave up for now.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, NotHappy2020. You should have an email from Best Buy with the link.
Didn't like this product at all
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is too heavy and too intrusive on the OS. Scans take way too long to complete and it misses items that other software detected. Immediately uninstalled this product and went with a competitor.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, HappyCustomer.
Waste of time
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I've never gotten a virus just don't be stupid on the internet.
No, I would not recommend this to a friendNot worth installing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never recommend an antivirus, I did not even install it. These things are always more trouble than they are worth.
No, I would not recommend this to a friendNope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install. Couldn't pay me to use this malware
No, I would not recommend this to a friendNever Use It, Don't Want It, Came with Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why would anyone need this. If you know what you're doing, you won't get a virus anyway. These anti-virus programs clog up computers and slow them to a crawl.
No, I would not recommend this to a friendGaming setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were glad this came with our system so we didnt have to purchase it separately
I would recommend this to a friendPlaced order, FedEx broke it, BestBuy wont replace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful customer service on an item that I never got
No, I would not recommend this to a friendWould never use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't trust --- switch to a software they don't give you free to find out later it is hard to correct your mistake. Best Buy also sends out annoying emails begging you to install or renew the software you haven't installed
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not intend to try your Trend Micro security software, MysteryShopper.
Don't bother, get Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to previous experience I would not have tried it if it was not free, and I wish I had not. Nothing has improved, it is a nuisance, and even removing it was a pain. Whatever you do, don't pay for it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, hwy444.
Not able to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I try to put it on, and asked me for a serial number and tells me if I don’t have one I can buy one, I can’t find the serial number anywhere on my purchase.
No, I would not recommend this to a friendWhat a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate how Best Buy bundled this product. I returned the laptop, but was charged for it. Such a waste of time to work through getting a refund.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, macafee.pay for subscription. Not impressed
No, I would not recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only got it because I couldn't not. Any anti-virus with the level windows built in security is at is really just fancy malware.
No, I would not recommend this to a friendjunk software; wish there was a way to opt out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i get that anitvirus software can be useful but this is a waste of resources on your computer. slow and uses up resources just use the windows built in.
No, I would not recommend this to a friendNot used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star only because after researching security recommendations for my personal situation I decided not to download this software.
No, I would not recommend this to a friendNo show.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to my library at bestbuy and i had nothing there. I clicked on the link several times.
No, I would not recommend this to a friendJunk virus protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not seem to work on my computer plan on getting norton this product was free and does not set up right.
No, I would not recommend this to a friendNo thank you.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No thank you. No thank you. NoNo thank you. thank you.
No, I would not recommend this to a friend