Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Cannot install this to the computer it came with.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it disappointing that it appears that I cannot install to the computer I purchased and this was free. Free does not make it better. If offered with the computer, one should be able to install it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks, jacksmo. You should have an email from Best Buy with the link.
Great add on to computer purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an virus scanning software and this freebie does the job. Make sure to avail of it, because 6 months of free protection is pretty cool!
I would recommend this to a friendTrend Micro is trending off my list
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the installation process.. in fact it did not install at all
No, I would not recommend this to a friendBuy something better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This subscription was a free add-on, but I'd highly recommend to buy better Anti-Virus and/or Internet Security software. I won't name any names, but do some searching and you will find the better products out there.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend a different security program, Ryououki.
Not good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with a computer component I purchased. I would recommend to stay far away from this Anti-Virus. Windows Defender probably does a better job and is less intrusive.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend using Trend Micro security software, rdb4133.
Don’t want it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t need this. It would not load after I put on serial number in was told by the support given I had spectrum I didn’t need and that it could mess my computer up. I want my money back.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not able to install your Trend Micro security software.
Unimpressive
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t remember this being useful or even using it.
No, I would not recommend this to a friendDont ever use this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just use the basic windows antivirus system that is built in and use an ad blocker.
No, I would not recommend this to a friendUnnecessary software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the Samsung Tab S6, but I already own a multi device license for Norton Mobile Security. I've used Norton for about 40+ years and never had a virus. So I didn't use this software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, AndroidLover.
Boooo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These types of things hardly ever work. Better to use safe internet practices instead and stay aware from malware.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.invasive. And when I didn't renew it, I was suddenly getting junk texts on my phone that I never got before. Also, it may not be the best idea to trust Microsoft with more than absolutely necessary
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, customer.
Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful in your tumes in need, if you dont got it then grab yourself one
I would recommend this to a friendNot worth the time to install
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this ZERO stars I would, after going through the installation process. I decided to purchase McFee Security which immediately told me to remove this software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Charlie.
App not available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been unable to download this security feature because it says the app is not available in this region. I live in NJ so I don’t know why bestbuy would offer this with my iPad Air purchase.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you've had trouble installing Trend Micro mobile security in your iPad, Buffdaddyant. It sounds like there is an issue with region-detection on your device. We recommend contacting Geek Squad customer support to double-check the settings on your device.
Didn't do what was promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product didn't follow through with what they said they were going to do. I had this software run its antivirus and another software run their antivirus. The other software found the virus but this one didn't find it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It's not usually recommended to install 2 security programs at the same time; they can conflict with one another and prevent the software from doing what it's designed to do, Telescope.
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HOrrible program. Window's free secuirity software is much better.
No, I would not recommend this to a friendFree from purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came free with my laptop. Never used it because I know I never really needed it. 1 star not cause it won’t do it job. I gave a 1 star because I never really used it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, mtchlspldn.
Antivirus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just downloaded it so I will have to see how I like it. Thank you!
I would recommend this to a friendNo thank you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trend Micro is always more trouble than it is worth. Not very user friendly.
No, I would not recommend this to a friendInternet security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't accept my serial number. I have tried to input it several ways. It should be more user friendly
No, I would not recommend this to a friend