Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
It came free and I never used it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came free with something and I've never used it. It seems like a waste. Not very good
No, I would not recommend this to a friendI dont use them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never installs antivirus because they slow down all and some may have virus. I just careful when surfing online , read email or download programs with my personal computer and use a different one.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear that you practice safe browsing online to prevent your computer from catching a virus, gogreen. Be sure you are protecting yourself from online identify theft too; Trend Micro offers great tools to help.
Not used.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't activate it. I went for McAfee instead. Not fair for me to review it since I do not know if it actually protects my computer.
No, I would not recommend this to a friendDon't get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is like a virus. Takes over your entire computer and if you do not upgrade and pay for after the free trial it crashes your computer and it is a pain to uninstall. Do not get it ever and definitely do not install it to you nice new computer.
No, I would not recommend this to a friendVirus Software that is a Virus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A virus software thats a virus. Do not use this product. Just use free items like Malwarebytes and CCleaner. They have trials but you can just re-download them each time for free...
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, xPorcupine.
It was free
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick with windows defender if you want to feel safe. It was made for windows. This was free as well, but a pain and you have to pay after trial.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, BestBuyGuy.
I don't know
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest I've never used it I don't even know where to start to be able to just sitting there it says I have it in my account invest by but that's about it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, BeLuv. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.
Please don't add this as an offer to your products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this included? This is more of a high pressure sales item than a "gift" that's included with purchase
No, I would not recommend this to a friendEssentially Worthless.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product don't need good reviews. Try something else unless you don't have the cash.
No, I would not recommend this to a friendTend micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on a previous computer, could not take all of it off after the free year. Remnants of the program kept slowing down my computer. Therefore I did not load it this time...Will never use it again....
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that your Trend Micro software negatively affected your computer, Bartho.
Never use this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use ESET as that is the best on the market. This is horrible and would mess up the computer. Not worth it even though it was free with the computer. Too bad they didn't add an accessory instead of this.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different software program, Lisa.
Free with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came free with one of my purchases, can’t get better than free.
I would recommend this to a frienddon't like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installing download software did not like the programs installed with computer and wanted to remove the programs to install Trend. Wanted 16 digit and the computer only has 11, not worth the trouble.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Your purchase from Best Buy gave you 2 different codes, johnny. You will need to use the number starting with "TOEF" to install your software.
Free is never Free
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The free Trend Micro Internet security still doesn't show up in my digital downloads so I haven't been able to use it. It's been 2 months now.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, KTV16. You should have an email from Best Buy with the link.
Not what I was expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked up my I asked where my virus protection was. Employee had no clue and said maybe they email it. He said wait a couple days and if you don’t receive it come back. It’s annoying that they don’t know what’s going on
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received a Trend Micro package at the time of purchase and there should be an email sent to the address you provided that will include your activation key and a link to the download file. If you haven't received either, we recommend you call Geek Squad support. Good luck, Sean.
Did Nor Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not ask for or use this as I already have McAfee.
I would recommend this to a friendWasn’t easy for me to find it to download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said about the iCloud these features should’ve been downloaded on the device already before mailed out to the buyer I still had to go to the Best Buy geek squad and have it installed
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were disappointed that your Trend Micro security software did not come pre-installed on your new device, EshamoLarry.
never used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my Mac, but have no interest or intention of installing on my machine. A pretty dumb add on for a Mac. BestBuy figure out something more useful as a "bonus with purchase"
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your Mac, OWguy.
Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's free for six months so it's great. Didn't download it though
I would recommend this to a friendWas never given download link to use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to receive this software with my laptop purchase but was never given any kind of download link to actually download and use it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with a download link and installation instructions, Zelda19777. If you did not, please contact Geek Squad support to get that information.