Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Didn’t work. Useless.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased a computer this game with it and it didn’t even work said it is no longer active.
No, I would not recommend this to a friendRefurbished, really?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker didn’t work from the first day. Pretty poor refurbish, if one was done at all.
No, I would not recommend this to a friendDoesn’t work with Chrome books
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software itself may be good, but I have no clue. It was a add on gift for two new chrome book laptops that we bought, but it was pointless since it doesn’t work with this format.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, Footballdad. You should have an email from Best Buy with the link.
Poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to load it but could never get it to work right, very frustrating and tried to call geek squad for help and the wait was so long both times I called I gave up.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers, Stevie. Hopefully you are able to find that information and can install your Trend Micro software.
If it's not compatible why offer it for free?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself I can't rate because it is not compatible with the operating on the laptop I bought. I'm glad it was free or I would have been even more upset.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with specialty devices, like smartphones, Windows running S Mode, and Chromebooks, momoftheseherechillins. You should have an email from Best Buy with the link.
it works for tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although in computers comes the option to clean your PC of viruses, malware does not always protect you as one would like.
I would recommend this to a friendInternet safety
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product the antivirus protection works wonderful
I would recommend this to a friendI Love Trend Micro Software!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Protects my PC from threats and viruses!
I would recommend this to a friendAntivirus Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a computer with Best Buy. I installed this antivirus; it mentioned that it was expired. Customer service is horrible.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not able to use your Trend Micro security software before the trial subscription expired, AntivirusBad. The trial offered by Best Buy begins on the date of purchase and not the date of installation.
Didnt have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never recived this item and shame on best buy they charge me and make me wait fordelivery and forgot about it
No, I would not recommend this to a friendDon't install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with my laptop, and I recommend never installing it. Basically Malware
No, I would not recommend this to a friendBust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not load. It was free with a tablet. You get what you pay for
No, I would not recommend this to a friendtrend micro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this came free with the laptop that i bought. it casused me more problems then it was worth. i deleted it.
No, I would not recommend this to a friendUseful addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good freebie that came with my purchase. Very useful
I would recommend this to a friendSecurity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to try for six months and see how it works out
I would recommend this to a friendNot worth the money...and it was free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never use a third party security service. To work, they have to burrow into your computer which exposes new weaknesses. Better to stick with what you got and keep updated.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in using your Trend Micro trial subscription, Kpett. We hope you reconsider and give it a try; you may find it is better than the program you already have.
I do not want this didn’t download it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not using it , so I am not downloading. I do not want it. Do not charge me for it when it is time. You can keep it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription to protect your computer, Mark.
Horrible with protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very horrible when comparing it to the device I compared it once then I change my computer password and could never get on even when I use my old password
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had access issues with your computer, Queenb445. We hope you are able to find a solution.
Did not need
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice addition to my purchase but i honestly did not use it so can’t really give a review. I just felt it was a great opinion for people to have with purchase
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't use your Trend Micro security subscription, Tina.
Security software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this software. It would not load unless we removed other software. Did not follow through with it.
No, I would not recommend this to a friend