Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Useless bundle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy laptops for travel or some sponsored student's use. The 3 month trials of virus protection are useless to me. Plus Best buy keeps change the systems they recommend or use. this is nonsense.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that free security protection for new computers is not useful, zihgirl.
It’s Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Came with a new Lenovo Legion Purchase
I would recommend this to a friendNot really sure why they continue to offer this...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does anyone even actually install Trend Micro on their new devices? I can't say I have ever used the free trials that they cram down your throat when buying new devices.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have never used your Trend Micro security subscription to protect your computer or devices, jziggy618.
Happy with McAfee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been happy with McAfee and saw no reason to switch to a different product so this was never installed.
No, I would not recommend this to a friendBad Gift Idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a useless item to give. I would much rather have some other product as a gift with my laptop, even a headphone holder would be much better.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro security software is useful for your computer.
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bugs you with a lot of ads after your subscription is up (as with other things). Generally didn't ever find myself using it either. Not worth resubscribing.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't ever find yourself using your Trend Micro security subscription, Vinh.
Nice trial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Antivirus protection is a must. This is a nice trial
I would recommend this to a friendDidnt even know I bought this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well another great review. I purchased a mac book and would have no need for security software? I didnt even know I purchased this until I got this review. Thats pretty neat. Thanks,
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .All computers can benefit from using a strong security program, topjimmy23. We hope you try your Trend Micro security software on your new Macbook.
Impossible installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to install it many times but it asks for a special program to download the file. Not an easy and effective digital program like many others in the market.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, AngieR. You should have an email from Best Buy with the link.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when I bought my surface pro 6, but never knew I had this until I opened my reviews tab on BestBuy. I never used this. Bingbong
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security trial subscription to protect your surface pro 6, GradStudent.
Unnecessary add in with new PC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate that they preload these items with a new pc. I’d prefer the reduced cost and let me just load the things I really want in my new PC.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that Trend Micro security was unnecessary for your new computer, SueK.
Won’t install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it is just that I am new to iPad, but this program doesn’t install it just downloads useless files I can’t access or install on my iPad. Terrible waste of space.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, like iOS and Android smartphones and tablets, Lilies. You should have an email from Best Buy with the link.
Can't be used by non buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought computers for my grandchildren(who live out of state) . They can't download this free software because it was sent to my e mail and not theirs. It is fine if you are buying it for yourself !
I would recommend this to a friendBrand response from Trend Micro
Posted .You can always download the software from the Trend Micro Best Buy website, which is included in the email message and inside the package you purchased, Apickyperson.
Too difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not even opened it yet and I have had my new computer for almost two months. The instructions are too detailed but difficult. I feel like I wasted those monies.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are having difficulties installing your Trend Micro security software, DRDJ. Please consider contacting Geek Squad to get help with the installation.
Just slowed and froze computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software requires multiple steps and add-ins to install. It slowed and froze our computer (Mac) and didn't really provide much benefit. I uninstalled within days.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Baxter.
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great producthhbvfddgggffffdddsssasssssddfghhjjjjjj
I would recommend this to a friendSomething isnt right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the hardest time installing it to my computer and i still think its not installed correctly. I like to think im pretty good with computers but it just wasn’t working.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, AnaA23. You should have an email from Best Buy with the link.
I don't use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have established protection for my devices and I don't use things just because they come with something I've purchased. The spam filter only works with Outlook, which does not suit my needs.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't plan to use your Trend Micro trial subscription, Pilar.
Useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as an additional to a monitor I brought
I would recommend this to a friendInternet security
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only comes a trial for 30 days but why not Try it?
I would recommend this to a friend