Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
More trouble than it's worth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very invasive and it actually deleted my contacts during my first full scan. I contacted the company but that only led to more frustration on my part. Can't get them back.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, JMGR.
Not impressed but it was free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't too impressed with this, could have included something more useful like a case or a 1tb memory card
No, I would not recommend this to a friendPointless
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Antivirus programs are usually scams, so pretty pointless to me.
No, I would not recommend this to a friendBleh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sure I wasted my money on this, because it has an “expiration date” to be used by and I bought the iPad for a gift, a month before the birthday
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry that there was some confusion about the subscription term, Peepee. The subscription starts on the data of purchase.
Refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience very very Bad experience very very.
No, I would not recommend this to a friendNot needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed in today's world. Be smart and use windows built-in antivirus. Add on Malwarebytes (free) and you're good to go for the most part.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security solution, Bulldog.
Who uses this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes free and i still dont want it. No thanks.
No, I would not recommend this to a friendcrap its a freebie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.given this as a freebie but can not use with the product I purchased. would be nice if being given a freebie with an order it would work with my product
I would recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with many devices, like smartphones, Windows in S Mode, and Chromebooks, ajhauck84. You should have an email from Best Buy with the link.
Junk... Resource killer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resourse Killer........ Would not even use for free
No, I would not recommend this to a friendwaste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the computer that this came with. I was forced to pay $29.99 for this. I haven't been able to use it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Joker. If you did not, please contact Geek Squad support to get the information for using your Trend Micro subscription.
Ridiculous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in August 2022 and expired in 2021. Thanks for that free 6 months. Expired before I bought it.
No, I would not recommend this to a friendNever recieved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant give you a review on a purchase i never recieved.
No, I would not recommend this to a friendNot even a bargain at free
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst one out there. It’s not even a bargain for free. Don’t give them your real email address unless you want to get 25 emails a day.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Ronnie.
Best Buy keeps bundling this useless software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bundled software always gives CSR grief when trying to return items. Please stop this practice.
No, I would not recommend this to a friendGarbo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you don't need this. don't waste your time or money
No, I would not recommend this to a friendFrustrating and a resource hog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just....ugh....why is this bundled with everything
No, I would not recommend this to a friendsecurity
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even know that I had this. I am confused. I sure wish that I had known and where to find it. Did I purchase this?
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive information about your complimentary Trend Micro Security subscription, Izzy. You should have received an email from Best Buy with installation instructions. If you did not, please contact Geek Squad support to get information for your Trend Micro subscription.
Blech. AVG Free is better.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. The free AV software that came with the product is better and less intrusive. I wouldn't bother installing it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, Rich.
Not used
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it even though it came free with the product purchased. Waste of resources
No, I would not recommend this to a friendI buy a broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just pick up that tv three weeks,it is broken,now can't return and Samsung company don't do anything for me.i am so upset,i spent three hundred and wait more a month to pickup a broken tv.
No, I would not recommend this to a friend