Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Haven't tried it - don't want it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is some software that they push for free, but I don't want. If I get a computer the anti-virus stuff is the first one to uninstall.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro security is right for you, TSanDiego.
Can't download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Trend Micro Intrrnet Sdcurity software is useless. Followed all the instructions and it will not install. This should be pre-loaded on the laptop.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, TechSavant. You should have an email from Best Buy with the link.
Cannot Download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot download to my tablet, wont let you, got it free for tablet but then when you go to best buy online to put it on your free 3 items it wont download on anything. Joke!!!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are downloading the Trend Micro Mobile Security app for your tablet using either Google's Play Store or Apples App Store, MIBV. For more details on using your Trend Micro subscription to protect mobile devices, check out the Installation Guide listed on the website printed inside the package.
Didn’t Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was included with my purchase; however I didn’t utilize it. I have my own internet protection.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription because you prefer a different security program, NaNa.
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set, had to go in settings an enabled some things to get different apps to work. Never did figure out how to put on other divces.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers where you can find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks, Nice.
Internet security free with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Tried to download. So was not worth being free as nothing was received.
No, I would not recommend this to a friendI don't know what this is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with my new iPad. I honestly don't know why it was bundled with an Apple product. I have never needed something like this for one of my apple devices.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're happy to hear that you have never had security problems with your Apple products, ThronesBro. However we hope that you consider trying your free Trend Micro Mobile Security subscription. It does a great job of helping you keep your device running by optimizing memory and storage space.
Never use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bloat ware that monitors your usage to sell your info for advertising. Do not use. Windows Defender should be enough for casual users.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Bprime.
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try to install it. But won't let me. Try to call best buy, they never pick up phone. Never seen place that wouldn't never pick up phone.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience with Geek Squad support, CHANGKIM. You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your subscription.
gross
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like 3rd party anti-virus software. Annoying
No, I would not recommend this to a friendNever was able to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use. The link I was sent was missing something. I still haven’t gotten any help with it even after contacting Best Buy.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Jakeem. If you did not, please contact Geek Squad support to get that information for your Trend Micro subscription.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is too hard to install too difficult to install technical support is no help and now I’m being forced to give it one star when I don’t want to give it a star at all
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your frustrations with installing your Trend Micro software, Sabino.
Not so easy install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason for poor review is I have not bern able to get it installed yet. Says it is easy install but every time I try I am unsuccessfull.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, Voges. You should have an email from Best Buy with the link. If you did not, please contact Geek Squad support, who can help you get your Trend Micro software installed.
I did not purchase this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not returned with my product I returned my computer that had this as a free add on and was required to purchase upon return of my product.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there were complications when returning your computer, Noreturn1.
It's Okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like it does the job needed, but it also slows down your computer with all the information that it takes. I will for sure only use it for the trial in my PC.
I would recommend this to a friendJunk/bloatware everywhere...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of bloatware this installed was insane. I ended up reinstalling windows to completely remove this just.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with Trend Micro's security software, IamDavid.
What a waste...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stick with Windows Defender (or whatever Microsoft is calling it these days) and you'll be fine - no need for anything else despite their marketing.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend a different security program, ABoxOfLogic.
Idk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even use it. I use nortons. It looks kinda sketchy tho
No, I would not recommend this to a friendPloy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless, it’s just a basic package to get people to buy the product.
No, I would not recommend this to a friendDidnt use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a product im interested in so i was disappointed it was one of the bundled free items
No, I would not recommend this to a friend