Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Unnecessary Software for a Windows Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bundled in automatically, useless software. I bought a Dell XPS 15 and it was automatically included.
No, I would not recommend this to a frienddifficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trend micro is a great company I have them for other devices but this it so difficult to install on a Chromebook it is almost disgusting!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with your Chromebook, Candy. You should have received an email from Best Buy with the link.
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend using. Its not worth using even if it comes free
No, I would not recommend this to a friendInternet Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already have the Security Suite from Spectrum cable, so we didn't use this free subscription.
No, I would not recommend this to a friendDon't use it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this because I have Webroot two-year contract that expires after Trend Micro free 6 months.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you plan to use a different security program, KenF.
Spam software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do they include this with Mac purchases. Should not try and sell you something like this. I'm sure there are better alternatives out there.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is ha good security option for your Mac computer, Jaaaii.
Unknown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give a review because i cannot use this internet security software with my HP laptop because the laptop has Windows 10 SMode.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible computers running Windows in S Mode, Butch.
Not really free
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not free. Requires a paid monthly subscription after trial period. Also not required or compatible for a Chromebook.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, HopefullyPleased. You should have an email from Best Buy with the link.
Not happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install. After 4 attempts to install I gave up. I will purchase Kaspersky or Norton. Would have given zero stars but 1 is the minimum.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Justine. You should have an email from Best Buy with the link.
Worst customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service ever, NOT one person who answers the phone can give you a straight answer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your concerns with customer support, Kristi1.
Never finds anything
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was free for me. Doesnt seem to do anything. Id go with malwarebytes instead.
No, I would not recommend this to a friendNoGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The serial number does not load correctly. I got the serial number off the box like it told me to but it would not load on the computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are using the Product Activation Code to start you Trend Micro subscription. It begins with TOEF.
Virus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. It made my computer slow, and I had got a virus, never will I use it again.
No, I would not recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the computer and she loves it. She works from home occasionally and she’s satisfied
I would recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to access this services to down load on my laptop. Keep getting an error message.
No, I would not recommend this to a friendI guess this is fine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know what to say aboit this never tried it. If you need it get it.
No, I would not recommend this to a friendcould not register
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont know ifs it is any good since i could not register it ,bought my wife same i pad she could not do it either ,should not be that difficult
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, like iOS smartphones and tablets, Vinnyblack69. You should have an email from Best Buy with the link.
BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This "Antivirus" is just not worth it, I got allot of cookies with it and so much spam, It does not work and I had to buy a new one.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, OCAALEX.
???
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free with a purchase: never tried it so I can’t comment on it
No, I would not recommend this to a friendUh oh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like so-called " trend micro " software, it ate my compooter!!
No, I would not recommend this to a friend