Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
GloriaM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nww system can handle this item, but to heavy and only for 6 months. Did not use.
No, I would not recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This items seems to make my computer work slow and suspicious
No, I would not recommend this to a friendPass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free promo with a pc purchase. Could not find info to use after purchase and BB could not find any record to provide key etc. Never able to install. Just stuck w/ McAfee.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, Venger. You should have received installation information from Best Buy when you bought the PC so you can access your complimentary Trend Micro subscription.
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not install Best Buy would not help at all. Came free but still should work
No, I would not recommend this to a friendshow up free with a computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure this is worth installing. Windows defender is getting high marks lately. Too many AV programs cause other problems, so I like to keep it simple.
I would recommend this to a friendCrappy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this program. Kept me from loading pages on normal sites. Tried to change setting. Just didn't work for me. I prefer AVG.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Deb11962.
Compliment poor internet security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have some adware affected my IE browser but this compliment unable to remove those malwares and even it couldn't detect and don't have intelligence to detect those. Very poor.
No, I would not recommend this to a friendDon't purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work and is always trying to sell me something else
No, I would not recommend this to a friendLove free stuff, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free with my MacBook, but It seemed unnecessary. I didn’t bother to install. I always stay away from free subscriptions that are only temporary.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not try your complimentary Trend Micro security subscription, Bshiau.
Unneseccary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really no need to pay for this kind of software any more.
No, I would not recommend this to a friendSecurity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this product it messed up my computer and it made it hard for me to figure out what was going on. I uninstalled it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Jenn.
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not used this product as the computer we purchased came with Windows security. I am not sure if we willuse this at this time.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, OldMom.
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a very hard time downloading this antivirus software. It is not user friendly at all! I know nothing about S mode.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions to get your Trend Micro subscription working on your computer, Mine. There is a special extension if you computer is running Windows 10 in S mode and you can find the download link in the email from Best Buy. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never did work. Said code was expired. So I went with another one.
No, I would not recommend this to a friendCredit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do they include this stuff? My experience with this software is not great
No, I would not recommend this to a friendWaste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still do not have it! Ordered my computer on line went back to the store to ask about nobody knows how I supposed to get. Not even Geek Squad
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Immediately after purchase, Best Buy sends an email with details on how to download and install your Trend Micro software, LRoss. If you did not receive that email, Geek Squad should be able to tell you what your Trend Micro activation code is and give you the address for the download website where you can find all of the information you will need. If you still have issues, please give us a call and we'll see if we can help.
Personal preference not to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't utilize the antivirus software that comes free with Bestbuy purchases as it seems that there are always issues with it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to pursue a different security solution, dandtl.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spyware rapped up in a nice package that isn’t worthy of use.
No, I would not recommend this to a friendForgot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep forgetting to add this to my computer should be an easier way to get notified
No, I would not recommend this to a friendNot beeded.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this becuase ibdont need it. The others ones are better
No, I would not recommend this to a friend