Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Junk security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with the computer purchase. Not worth waisting your memory space on this one. Spend a little money and get something that works.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have a negative opinion of Trend Micro's security software, Gregg.
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is presented as a benefit but it isn't it has nothing to do with repair or the geek squad ...it 's only good if your item is broken due to a fall etc
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro security software is designed to prevent malicious attacks on your computer or personal information, Stephanie. The software is separate from any warranty on the physical computer. We apologize if there was any confusion.
Crud, not needed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not load, not needed, just does down your PC. It is free with purchase and I still refuse to use it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro trial subscription, GLJoiner.
Look for something better.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are much better alternatives out there. This was included as a pack in and still wasn’t worth it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with the Trend Micro software, OR3O.
Never
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never using this anti-virus. I had a bad experience with Trend Micro. (Trojan Virus)
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, TURKISHHEN.
Don't use this over Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why would offer this product over Norton.
No, I would not recommend this to a friendNo thank you!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I didn’t install this program otherwise I would have been billed for the “free” 6 month trial that came with a laptop.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't use your Trend Micro security subscription, VatoLoco84.
Useless never even downloaded it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a cheap software no need to even download it Not worth the time It was free with laptop Best Buy could have given something better
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose not to install your Trend Micro security trial, Joey.
poor service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even get to use it because they ran the timeframe from the point of purchase instead of the point of activation.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there was miscommunication about the starting time of your trial subscription when you purchased from Best Buy, Samantha.
Trend Internet Security
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used it once, maybe twice, bad for your computer and does not do what it advertises.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your computer, Roxy.
Non working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't let me redeem onto my computer, tried over and over and over, was talked through the process, still didn't worm
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Hunter. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Trend Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to install this item. Contacted "Best Buy" and they were not able to help.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the trial subscription. If you did not, Geek Squad support should be able to provide the link.
Perfect for what was needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top of the line internet security software and has already saved the day.
I would recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well. Difficult. Definitely not worth buying at all. Go with a different product for this service.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend using a different security program, KierraD.
free sample with computer purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use as I prefer the security program I already use on all my other equipment
No, I would not recommend this to a friendDoesn’t download to iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my iPad purchase and is supposed to provide internet security. Can’t download from Best Buy website under digital content so it gets 1star.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You can download the Trend Micro Mobile Security app from the Apple app store, SuperUser. Be sure to follow the installation instructions found on the Trend Micro website that was emailed to you.
Never Used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Webroot that I got from Best Buy 4 years ago and transferred it to my new computer system. I cannot give any review here.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, rebigdog.
Don't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work at all for me :(. Wouldn't recommend this at all.
No, I would not recommend this to a friendBetter choices out there!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are many better choices for virus protection than this. I would not recommend.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend using a different security program, Tsarivangrozny.
Didn't even use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was useless to me. Others might like. I didn't. I think the free gift
No, I would not recommend this to a friend