Customer Ratings & Reviews
- Model:
- TRE021800V012
- |
- SKU:
- 6411155
Customer reviews
Rating 4.2 out of 5 stars with 24218 reviews
(24,218 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn’t download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t seem to figure out how to install this on my computer I’ve downloaded it but it says it’s not compatible with my software
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Julie85. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Why?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is it pushed so hard on us? I didn't want it, don't care for it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent security for the free months
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just dont download stupid stuff, and you wont really need this software.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says invalid, never worked. I don't know what's wrong with it but it's free with a computer purchase so I can't complain.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, MattY. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Don't need
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came automatically installed on my device. Didn't use it.
No, I would not recommend this to a friendRated 5 out of 5 stars
A good free piece for any new PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not something I would have searched out myself, but great for a family computer.
I would recommend this to a friendRated 1 out of 5 stars
No idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it since the Samsung Tablet I bought with it was fried upon arrival. Nothing but colored lines.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not able to use your Trend Micro security subscription on your Samsung tablet, Pissedoff.
Rated 1 out of 5 stars
Never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept receiving error messages saying it was out of date and needed to be updated but I never could update the program
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Nlou99. You should have an email from Best Buy with the link.
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay i guess, i do not find so much use but is was free so its okay
No, I would not recommend this to a friendRated 1 out of 5 stars
unnecessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need it Geek Squad recommended that I don't need to install this program
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t install it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install it, for 6 free months is not worth it
No, I would not recommend this to a friendRated 1 out of 5 stars
not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had never used it, don't think it could be helpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Free subscription that isn't really worth it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really a fan of Trend Micro, so I didn't redeem it. Do your research to see which antivirus fits your needs.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Pamm.
Rated 1 out of 5 stars
Easier way to locate code
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could find the acsses code for the download so was unable to use this with my purchase
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Ryan. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 1 out of 5 stars
Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to download it onto my iPad and was told the download was corrupt so idk if it’s good or not! They need to fix this!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for the links to download the version that will work with your iPad, Hmvv0120.
Rated 1 out of 5 stars
Invalid code
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, code provided dis not work and customer service was impossible to reach
No, I would not recommend this to a friendRated 1 out of 5 stars
Extra software with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just another free software gimmick. Never used not interested in trials
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap - download free stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know who wastes their time with a 3-month or paid antivirus subscription when AVG is free and works just as well. Waste of time and money.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not interested in trying a globally-recognized security program like Trend Micro, JoeDragon.
Rated 1 out of 5 stars
Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately uninstalled. Slowed machine down. Useless
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never get able to used its keep saying you need a app and after we get the app still not working, totally I not recommend
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the app you need, Snow4ever. You should have an email from Best Buy with the link.

