Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Slow
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average I didn't see any difference either way by having it. Did noticed it slowed my computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, movieguy.
The worst product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to load onto any device and I have spent several hours with Geek Squad and unable to accomplish:-(
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks, Dontbuyit. You should have an email from Best Buy with the link.
No Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product never worked so I wasn't able to use it!
No, I would not recommend this to a friendDid not use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like trend micro so did not put it on my computers
No, I would not recommend this to a friendNever used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for free, never used it though so I can't say anything about it.
No, I would not recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for software. Able to utilize on any of our three devices
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Utterly useless product. Slows down the machine.. or at least I think it does... Do not waste your money
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your computer, BatteryYoda.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not download. Said it was not available in the area Shouldn’t provide if it is not going to work
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there is an issue with region-detection on your device. We recommend contacting Geek Squad customer support to double-check the settings on your device.
Too annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is no good, it always ask for your password even when you turn on your Bluetooth wifi ect. No bueno
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Gordo.
Not supported
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this for free with my laptop purchase and it is not supported on this laptop. So it's useless... oh well.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with other devices, like smartphones, Windows in S Mode, and Chromebooks, MistyDawn.
Don't use this!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't use this! No reason to. Windows and Mac OS have great security built in.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend using Trend Micro security software, Th3ArCh0n.
Who needs antivirus for Mac?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure who this is for - MacOS already includes great protections for antivirus. I immediately uninstalled.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your Mac, msbit.
Bad decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant load it to my chromebook. Have tried numerous times with no luck.
No, I would not recommend this to a friendTurrible just Turrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one wants this junk. Can we get something of real value with future purchases?
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, MikeWalters.
Difficult requesting a refund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be easy to download but come to find out i didn’t need it. So I am requesting a refund.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro software, MsDorisWoods1964.
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wont let me download sucks...........................
No, I would not recommend this to a friendSeems to take a lot of CPU power.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I am trying to use my video editing software it seems to crash because trend micro uses a lot of Cpu processing power.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Remember that you can update your Trend Micro settings so that the software is most active during times when you are not using your computer, Elitefaction.
Not to good in my book
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pops up to much and always trying to sale you items you do not need this is a program I would not buy
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, MissMarydoesit.
Came free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with purchase of laptop. Never herd of them before so installed on existing laptop. Purposely opened spam and it let Mal ware on my laptop.
No, I would not recommend this to a friendNot really a 'bonus"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install this and get free for 90 days. Then need to pay. I would rather use the better AC tools supplied by MS for free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Kramer.