Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Horrible!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to download but had my google chrome all jacked up. I ended up uninstalling it. I hated it!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that your Trend Micro software interfered with your Google Chrome web browser, Kathy.
install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a good product and appears not to be cheaper as one can also download from the internet.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security solution, square.
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a trial and it isn’t really a thing you need for chrome books
No, I would not recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with laptop purchase. Did not actually bother using it. HAve found free solutions such as MS Defender much better
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have not used your Trend Micro security software, Phantom.
Can’t rate this properly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give this a proper review for I use Norton
No, I would not recommend this to a friendThis came as free
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless product. Microsoft Antivirus beats all other products hands down. Maybe I can give my license away. Hummm.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security software program, Lordfly.
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't download this product because I returned my new laptop hours after I returned it because it is junk.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not try your Trend Micro security software, Zopko.
useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't even use it never gave me a serial number and now doesnt show up in my digital downloads.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, nickjames09. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Scandelous charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came bundled for free and I was charged upon return.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with computer, never used it. Have had it before and it was always trash
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security trial subscription, Rjames18.
Only 3 months of service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After so many years security should be free for windows computers. Windows defender works just fine and is free.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Scottie.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not scan automatically, tried everything. Constantly requesting to restart the computer. Terrible!!!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that your Trend Micro software isn't acting as expected. Please give us a call to see if we can't find out why.
Pass on this, go for freeware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. AVAST is free and is proven to work just as well. Also, this slows down my PC alot.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, LoveiPhone.
Why bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a pretty useless addon with buying a laptop. I wouldn’t recommend installing
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend installing the Trend Micro security trial subscription to protect your laptop, Illjazz.
Not worth it to pay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are other free antivirus that can be found online. This subscription service is not worth it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Vincent.
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody wants this. Nobody asked for it. Stop giving me things like this whenever I buy a laptop for myself or a family member.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not want your complimentary Trend Micro security software program, Yamez.
Worth what it costs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes free with a laptop purchase. Did not use since the laptop has Windows Defender built in.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, Jiml.
Never Heard Of Them!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review this because Ive never heard of them before I bought this computer...I am not using this product...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro is one of the leading security programs around the world. We hope you consider trying the software for yourself, BobB.
Don't trust it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage. I wouldn't trust this specially when there are better free options like avg.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, XboxPsn.
Who knew
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have been a free gift. Never used it didn’t know I had it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive information about your complimentary Trend Micro Security subscription, Eric. You should have received an email from Best Buy with installation instructions. If you did not, please contact Geek Squad support to get information for your Trend Micro subscription.