Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
poor customer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you have a record of a purchase i do not appreciate your company any more you lost me
No, I would not recommend this to a friendwhy is this added
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why this was added/included in another purchase? uneccessary.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that your Trend Micro security was unnecessary, Mike.
Missed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to come free with my purchase but I never knew how to claim it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Okami. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Another service used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a service so I wouldn't use. It is better to pay for quality.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security service, Hill.
Uh oh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this will not download on my tablet, so it's doing me no good
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro Mobile Security subscription with mobile devices, like iOS and Android smartphones and tablets, 2468. You should have an email from Best Buy with the link.
See online reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not going to install this software on any device. I looked at the online reviews and they are all negative.
No, I would not recommend this to a friendDid not load unto tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed that this did not work with my new tablet. The error message stated not enough memory :(
I would recommend this to a friendBrand response from Trend Micro
Posted .Be sure to download Trend Micro Mobile Security from the app store appropriate for your device and review the system requirements to ensure optimal performance, Martcarr.
Antivirus software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed item on computer. Don’t trust anti viruses.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never installed your Trend Micro security software, Darkness256.
Misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say they dont have protection for iPad. Only iPhones and other things
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the link to the mobile security app for iPhones and iPads, Nothappy. You should have an email from Best Buy with the link.
I didn’t get this product. They should Send me wi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know about this product, because they sent me yet. I should come with my laptop.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It's possible that Best Buy sent you an email with the information to download and install your Trend Micro software, Rahman. If you have not received that, please contact Best Buy.
Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot be returned if unused, charged $30 for free item, remove from cart before purchase!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not interested in using your Trend Micro security software, BaZL.
Nothing works for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing works in this product doing lot of time to make it works but nothing works
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your computer, Hichamarfika.
webroot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just don’t like this product I honestly prefer a webroot and I didn’t use it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, PINKYTYAN05.
Mr Carter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing with the download, still don't have it loaded on my computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, DTCarter. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Don't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why they insist on bundling this with a MacBook... doesn't apply and isn't necessary for my needs.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .All computers that connect to the Internet are susceptible to information theft, amay23. Trend Micro security helps to keep your personal information personal, whether on a PC or a Mac.
Anti virus
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this as I do not have a pc at this time to utilize the product
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Don't forget that you can use your Trend Micro Security subscription to protect PCs, Macs, tablets, and smartphones, Mikw. We hope you give it a try!
a few flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.may be a great antivirus, but it sure is a storage/memory hog. so I won't be using
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Samantha.
Kinda Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was free with my computer, so I guess I shouldnt complain. But it is barely worth the $0 I paid.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that Trend Micro is not a good fit for you, KitKat.
A whole lot of nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the laptop I purchased. Couldn’t figure out how to get it to work. Not very intuitive.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulty installing your Trend Micro software, Zach. We would love to help you get the most from your subscription. Please give us a call.
WOULDN'T RECCOMEND
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT GREAT! I TRIED IT OUT FOR THE 3 MONTHS BUT DIDNT LIKE IT MUCH.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Thanks for trying Trend Micro security, Rpat35. We're sorry to hear you don't feel it was right for you.