Customer Ratings & Reviews
- Model:
- TRE021800V012
- |
- SKU:
- 6411155
Customer reviews
Rating 4.2 out of 5 stars with 24218 reviews
(24,218 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Can't review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can't say much about this. I have never used it I always use Web root.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Bucky.
Rated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don’t think I can trust this software on my $2000 computer I have to do more research
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program to protect your new computer, Mike.
Rated 1 out of 5 stars
Not.great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money even if you get it free, boys your PC down horribly
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that Trend Micro security ran poorly on your computer, Leumas.
Rated 1 out of 5 stars
poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was returned to store but did not get my money (($29.99) returned to me
No, I would not recommend this to a friendRated 1 out of 5 stars
why bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new laptop I purchased came with a better security software that lasted longer than this software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in trying your complimentary Trend Micro security subscription, waterdog.
Rated 1 out of 5 stars
hard to access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me so many loops and changes from one site to another to be able to download
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are getting the software file from the special download website for Best Buy customers, aiwa. Best Buy should have sent you a link to the website soon after purchase. If you don't have that link, contact Best Buy support.
Rated 1 out of 5 stars
Don't bother
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really not necessary, it came free with the computer that we got
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that the Trend Micro security trial subscription is really necessary for your new computer, jonec429.
Rated 1 out of 5 stars
I don’t know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still waiting for it to arrive I never arrive. I do not have the slightest idea of what happened.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure to contact Best Buy to ask about your complimentary Trend Micro subscription, Yssy.
Rated 1 out of 5 stars
useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do not even know why I got this. I never wanted it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive information about your complimentary Trend Micro Security trial subscription, pollon. You should have received an email from Best Buy with details and installation instructions.
Rated 1 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally don’t worry much about protection when it comes to this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most internet providers offer internet security with their services. Not needed at all.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not feel that it is worthwhile to try Trend Micro's award-winning security software, AndrewF.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worded like junk slowed my computer down to a crawl. Use Microsoft defender.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Mikey95hf.
Rated 1 out of 5 stars
interaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.macafee is better problems with this program had to reinstall macafee when apps stopped working
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, fred.
Rated 1 out of 5 stars
Not interested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a review, for this product (which I am reviewing)
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope you take the chance to try your Trend Micro security software, JJJJ!
Rated 1 out of 5 stars
Very tough to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to use it and I tried to install it and never got it on my laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website to download the software, Sweety. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 1 out of 5 stars
Wasn’t working for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really sure what to say about this because I’ve never used it not even once
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not choose to install your Trend Micro security software, Oven.
Rated 3 out of 5 stars
Protection for your computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to protect your computer; does not appear any better than other security programs
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Included free, but worthless either way. Just use windows defender.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Turtle.
Rated 1 out of 5 stars
Worthless, wouldn’t download.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to download it and install - it wouldn’t down load. Worthless!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Andy. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 1 out of 5 stars
No Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the built in Windows anti-virus. So I never put this on my computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Hotelmike.

