Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
antivirus no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it slow laptop down and you still get virus it was make my laptop run hot.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software's performance, richard.
Waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anti-virus with a chromebook?! Stop including garbage no one needs.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope you consider trying the extension to protect your Chromebook, Luke. You should have an email from Best Buy with the link.
free with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this free with purchase but never used. Didn't need it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security subscription, kpbar.
Did not use Trend Micro subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use this, it was an add on to my purchase.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not use your Trend Micro trial subscription, Epson.
Average antivirus
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this one along with my laptop but I never used it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security subscription to protect your laptop, OscarGlz.
Annoying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying Ads until you buy something. Not sure if it did anything at all.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are unsure whether your Trend Micro security software is helping your computer, MoniBergen.
It doesn't work with all age laptops
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried installing it and it would not work with my laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allows you to use your Trend Micro subscription with specialty devices, like laptops running Windows in S Mode and Chromebooks, canycreek. You should have an email from Best Buy with the link.
Rejected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not even take this home with me because I don't like using any of the so called free software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose to not try your complimentary Trend Micro security subscription, ewerner.
Not Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I apply it made the laptop very slow. Not recommended at all.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Mayamak.
The instructions was not the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good fit for me………………………………………………………………………..
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that Trend Micro security was not a good fit for you, Greatproduct.
Came free with purchase of laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But I really did not need it so never activated the 6 month free subscription.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never activated your Trend Micro security software subscription, justme.
Could not use this on an s mode laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should not market what customers cannot use. I could not use the product.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your S Mode laptop, Suzy. You should have an email from Best Buy with the link.
Pretty much useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless when your laptop already comes with security as do all windows 10 laptops do.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt like your Trend Micro security subscription would not be useful to you, Olivia.
Didn't need thid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gave this as a free addons to computer. I use McAfee so didn't need it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, ClarkCent.
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program was challenging to set up. And could not get anyone to assist
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that the program was challenging to install, Family.
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop bundling this with computers. Most ISPs offer free security software.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security solution, Edrake911.
won't recommand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once your subscription is over, very difficult to get rid of the product from you system, stay away
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not enjoy your Trend Micro security subscription, Sam007.
YEAH OKAY!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible couldnt even install it into my conputer ....waste of time and money
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had issues installing your Trend Micro security software, Tony.
Bad antivirus get something actually good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage antivirus shoved down your throat when you buy a laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not satisfied with Trend Micro security software, GoudaTech.
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Norton 365 and have no information on how cost effective this software is
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Larry.