Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
came with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for it very much. I feel it was not necessary to be sent for free with my purchase.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not enjoy your complimentary Trend Micro Security trial, josh.
Not the biggest fan of antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With common sense you won't get any viruses. You don't need to waste money on this stuff.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We agree that using common sense when using the Internet definitely helps protect you from many online threats. However, we think there are benefits to having a security program installed on your computer, Geod.
Unable to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was unable to be installed within the US. I would NOT recommend this.
No, I would not recommend this to a friendChose not to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose not to use because I already have other security measures in place
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, AquaBoy.
Didn’t use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this unfortunately so I cannot provide a true review.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security subscription, Alrightmommy.
This is a JOKE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this its a complete joke. Just more space taken up on the hard drive and its pointless.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in trying your complimentary Trend Micro security subscription, Jessesmith7.
History of not a good anti virus program
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had experience with this program and in the past it was not user friendly.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope you consider giving Trend Micro's 2020 security software a try, SJ23. We continuously make improvements to the performance, features, and interface. We hope you like this newest version!
A dud I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work...tried to install with code provided, it's invalid.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the product activation code (TOEF) for your subscription, Kaee. You should have an email from Best Buy with the link.
Support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it need to help support need to call them to get help
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please contact Geek Squad support to get more information about how to install and use your Trend Micro subscription, Rosi.
Didn’t use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use it. Never use the store given security things.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you Didn’t use your Trend Micro security subscription, Matjelly.
doesnt work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant download it??? whenever i click on the link it says error
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, brycde. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Didn't charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery didn't charge no good just bought it and received it bummer buy.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had trouble with the battery of your recent computer purchase, Noway245. We hope you are able to use your Trend Micro subscription on another computer or device.
It’s alright.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really need this though. Bestbuy should give away something else. A Mac doesn’t need this.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .All computers that connect to the Internet benefit from having a strong security program installed, jawwden. This includes Windows computers, Macs, and even mobile devices like smartphones and tablets.
Not sure why this is included with purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I assume Best Buy gets a kickback for including this, I wouldnt trust it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription based on your assumptions, PANI.
More bloatware I do not need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple security systems for my home. I do not need more. Give me something I can use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in trying your Trend Micro subscription, Geek2150.
Did not use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of these antivirus packs that come for free so i did not use this.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear you did not try your Trend Micro software, Thizzmaa.
Trend Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure why where this came from - I don't remember purchasing it.
No, I would not recommend this to a friendDo not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not install on your computer. This will slow down the computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software worked for your computer, Cuz55.
Confusing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t figure out how to get it to work so I haven’t used it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Mattie. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
I did not install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't give out my personal information for temporarily free services.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription, Richard.