Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
unable to download this.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've wasted more time on this than I care to think about.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not able to download the Trend Micro security software to your computer, Izlbit.
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never git the trend antivirus it supposed to be free with the laptop.
I would recommend this to a friendBrand response from Trend Micro
Posted .Please contact Best Buy to find out what happened to your software, Juana. You should have received an email with the download & installation information.
didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i don't do a 6 mos antivirus even if free as I have a much better antivirus
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't use your Trend Micro security subscription, frank.
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several times on different devices, couldn't get it to download.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have had issues with your installation. We'd love to help you if you can contact us.
Don't use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this to my new MacBook Air, all it did was slow down my computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that your MacBook Air is struggling with the Trend Micro security software, Dayton. Make sure that the computer meets all of the software's system requirements.
Havent used yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it yet.hopefully they give me an extension
I would recommend this to a friendBrand response from Trend Micro
Posted .Your subscription starts on your date of purchase, Mona. Hope you are able to use your Trend Micro software soon!
Came with my Mac Book Air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't bother to install it because Macs can't be hacked.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .All computers can be targeted by malicious actors, both to install bad software and to steal personal information. We hope you reconsider and install Trend Micro security for your Macbook Air, AudioPhile.
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth any money. Don’t waste your time. Bad product
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro security software would be helpful for your computer, Reviewer912.
only good for 6 months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want a "free" product that is only good for six months
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in a security program that will protect your computer without additional costs for half of a year, joeb.
Came with the laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even enable the product. This came with the purchase of the laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We hope you try your Trend Micro subscription, JK2014.
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We signed up for it and it didn’t work for our version
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't feel that your Trend Micro security software worked for you, Chippie.
Free from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never used it since Windows has Microsoft Defender Security installed.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Microsoft Defender provides baseline security but if you are interested in a stronger security program with more customizable settings and a broader reach for protecting your computer and your personal information, we hope you consider installing your Trend Micro security program, Infinity.
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer more reputable software like AVG or Avast. This was not for me
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you decided not to install your Trend Micro security software, Adam.
Glorified advertising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This application is nothing more than a promotion for paid services
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that a 6-month trial subscription for your new device is worthwhile, zjw1313.
Its pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no protection. It's just something they sell you to get more money
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in trying the Trend Micro trial subscription you received, Bryan. Trend Micro is a global leader in personal computer protection and we offer these trials to help customers keep their new computers safe from online threats.
It wouldn’t download!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it wasn’t available in the area...?? Tried several time
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had trouble downloading the software, jess. We'd be happy to help if you want to give us a call.
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the free security, to many pop ups.keeps asking you to buy
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry you are not satisfied with your free 6-months of security, John.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is crap. Buy Norton instead. Not even worth it being free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel there is value in a complimentary subscription to an award-winning security program, Secrtwepon.
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot download, states not for this region,horrible
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, Candy. You should have an email from Best Buy with the link.
No worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This internet security needs more improvement against the hackers.
No, I would not recommend this to a friend