Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even-though it was free, We prefer a different security provider.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, SindiRoRo.
Can’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download is not available in my area so can’t use it
No, I would not recommend this to a friendHaven’t been able install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to install product. Received free with laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription on most devices, Windows & Mac computers, smartphones & tablets, Windows in S Mode, and Chromebooks, NurseCheyennePDX. You should have an email from Best Buy with the link.
Would not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t download on my computer. Tried a few times
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Jess. You should have an email from Best Buy with the link.
Did not access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was included with computer purchase but we didn’t download or use it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not try your complimentary Trend Micro Security subscription, DJCA.
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a Norton subscription so didn't bother with this one.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose to use a different security program, JEP0314.
Hard to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was free...still haven't been able to install
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, tishnelly. If you did not, please contact Geek Squad support to get the information for installing your Trend Micro subscription.
Unsatisfied with performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs extremely slow and drops off line for no reason.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not satisfied with the performance of your Trend Micro security software, Woost.
Made my phone slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of protecting my phone it made it more slow
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your smartphone, KelvinK97.
Still can't figure out how to download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to understand and figure out how to download.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, CrozetKat. If you did not, please contact Geek Squad support to get the information for installing your Trend Micro subscription.
Have not be able to download it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't let u download when I try to dunno y just sucks
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, raider217. You should have an email from Best Buy with the link.
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt it did a very inadequate performance of product
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not feel that Trend Micro met your expectations, R2D2.
I’m not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive this so I don’t really know. I can’t really rate it
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with download and install instructions, Kc02. Please contact Geek Squad if you did not.
Doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't download. Link was broken..................
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Jessica. You should have an email from Best Buy with the link.
Never could access Free 6 month coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth hassle to activate it kept wanting to charge me for subscription.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are choosing not to try your Trend Micro security subscription, Buzz.
does not load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not load as directed. No response from support.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and if it came free with purchase skip the install
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you would recommend against using our security software, Ryan. It is a globally-recognized program with a good reputation for keeping computers protected against viruses and identify theft.
Didn't know I had it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know I had it or how to access it or use it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, juice. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like I said, horrible if you know what you are doing
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, 20yearcomputerpro.
Wouldn’t download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t download not user friendly ...............
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have had difficulty installing your Trend Micro software, Samm. Be sure you are visiting the website included in the confirmation email from Best Buy to find the correct download link. Please contact Geek Squad support for help installing your software.