Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

FREE

Customer reviews

Rating 4.2 out of 5 stars with 24204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 24,204 reviews
  • Rated 3 out of 5 stars

    Probably Great, But.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it works just fine, but with Windows Defender, it's just redundant for me and just eats CPU processing power for no reason to do the same task twice, but it seems like good software, just personally don't have any reason to continue using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 3 out of 5 stars

    Comprehensive Protection for All My Devices

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our digital lives become more connected across smartphones, laptops, and home computers, finding a security suite that provides protection across all devices is essential. That's why I chose Trend Micro's Internet Security subscription which covers Windows, Mac, iOS and Android devices in a single integrated package. Installing Trend Micro was simple - I downloaded the product to my main Windows laptop then was able to quickly extend coverage to my iPhone and MacBook in just a few clicks through the web console. The settings automatically sync across devices which is very convenient for managing security from one place. I set up family member accounts as well in the Parental Controls modules to manage my kids' access. Over the past several months of use, I'm very satisfied with Trend Micro's comprehensive internet safeguards. The antivirus catches the latest threats, blocks fraudulent websites and dangerous downloads, and provides extra protection for online shopping and banking. I definitely feel more secure and worry less about my family's safety online, especially with remote school and work. Customer support has also been very responsive the one time I needed help setting a restriction. At just under $20 for a 6-month 3-device subscription, Trend Micro Internet Security provides very strong value. It's a worthy investment to protect all my home devices with one reliable, easy-to-use suite. The multi-OS support is hugely beneficial as our digital lives cross between different gadgets and I don't need to manage separate antivirus products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Add-On from BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Trend Micro Internet Security + Antivirus (3-Device) 6-Month Subscription was included with my purchase of the HP 15.6" laptop, and it’s been a useful addition for keeping my devices protected. Setup was straightforward, and the digital activation worked without any issues. I like that it covers up to three devices, which allowed me to protect not only my laptop but also my smartphone and tablet. The software runs quietly in the background without noticeably slowing down system performance, and it provides real-time protection against viruses, malware, and phishing attempts. The included web threat protection has been helpful in blocking suspicious websites, and the dashboard is easy to navigate for managing scans, updates, and settings. Since it’s a 6-month subscription, it’s a good trial to see if the service meets your needs before committing to a longer plan. The auto-renew feature is convenient, but it’s worth noting that you can turn it off if you prefer manual renewal. Overall, this is a solid security solution for everyday use, and it adds value to the laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Efficient and lite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and Efficient. Easy to install. It works just fine. So far no burden on my processor or ram.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and was easy to install. It runs quietly in the background and keeps my computer protected without slowing it down. Very reliable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    ⭐️⭐️⭐️⭐️☆ Good Protection, But Subscription is Sho

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Trend Micro Internet Security & Antivirus to protect multiple devices, and it does a solid job. The real-time protection works well against viruses, malware, and phishing threats. It’s also lightweight, so it doesn’t slow down my computer like some other antivirus programs. Setup was quick and easy, and I appreciate that it covers Windows, Mac, Android, and iOS devices. However, the 6-month subscription feels too short, and you’ll need to renew or switch to a longer plan. ✅ Pros: Strong security and real-time protection Works on multiple platforms Doesn’t slow down devices Easy to set up ❌ Cons: Only a 6-month subscription (would prefer a 1-year option) Auto-renewal can be pricey if you don’t cancel Overall, it’s a great short-term security solution, but you might want to look for a longer subscription to get more value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable andComprehensive Protection Across Devic

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Trend Micro Internet Security + Antivirus 6-Month Subscription is a solid solution for safeguarding multiple devices against online threats. Supporting Android, iOS, macOS, and Windows, it’s ideal for users with a mix of devices, providing seamless protection across platforms. What I Loved: Comprehensive Security: Trend Micro does an excellent job of detecting and blocking malware, ransomware, phishing scams, and other online threats. The real-time protection ensures you can browse, shop, and bank online with confidence. Multi-Device Support: Covering three devices in one subscription is incredibly convenient for families or individuals with multiple gadgets. User-Friendly Interface: The software is straightforward to set up and use, with intuitive controls that make managing device security a breeze. Parental Controls: For families, the parental control features are a huge plus, allowing you to block inappropriate content and set screen time limits. Performance: It runs quietly in the background without significantly impacting system performance. Areas for Improvement: Auto-Renewal Requirement: While auto-renewal is convenient, some users may find it off-putting. It would be nice to see more flexibility in subscription management. Limited to 3 Devices: While sufficient for most households, a larger family may require a higher-tier subscription. Mobile App Experience: While the mobile protection works well, the interface on Android and iOS could be more streamlined. Overall: Trend Micro Internet Security + Antivirus is a dependable choice for protecting your digital life. It excels in providing robust, multi-device protection against cyber threats while maintaining ease of use. The parental controls are particularly useful for families, and the cross-platform support ensures that no device is left vulnerable. For those looking for short-term, reliable security across a small number of devices, this subscription is a great option. The auto-renewal might not suit everyone, but the peace of mind provided by Trend Micro makes it worth considering. Pros: Comprehensive protection across platforms Easy to install and manage Real-time threat detection Parental controls included Cons: Auto-renewal may not appeal to all users Limited to three devices Mobile app UI could be improved I’d recommend this for small households or individuals who want effective, hassle-free security for their devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    offers excellent real-time protection against a wide range of malware, consistently achieving high detection rates in independent tests while maintaining minimal system impact. Its user-friendly interface makes it easy to navigate and customize security settings, with features like advanced phishing protection and a dedicated VPN adding extra layers of online security. While slightly pricier than some competitors, Bitdefender's robust protection and performance make it a great choice for users seeking comprehensive antivirus coverage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming pc from best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ I recently purchased a gaming PC from Best Buy, and I couldn’t be happier with the experience. The staff was very knowledgeable and helped me compare different models to find the one that best fit my needs and budget. The checkout process was quick and easy, and they even offered tips on setup and maintenance. The gaming PC itself has been amazing—super fast performance, great graphics, and it runs all my favorite games smoothly. Everything was packaged securely, and setup was straightforward. I also appreciate that Best Buy offers protection plans and tech support for peace of mind. Overall, I’m extremely satisfied with my purchase and the customer service I received. I’ll definitely be coming back to Best Buy for future tech needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Trend Micro for a while now, and this 6-month subscription has been great for keeping my devices secure. Setup was fast and easy, and I was able to install it on three different devices (Windows laptop, iPhone, and Android tablet) with no issues. It runs quietly in the background, doesn’t slow down performance, and provides real-time protection from viruses, phishing sites, and suspicious downloads. The dashboard is simple to use, even if you’re not very tech-savvy. I also like the web protection and privacy tools, which give me extra peace of mind when shopping or banking online. Auto-renewal makes it hassle-free, and I don’t have to worry about gaps in protection. If you’re looking for solid antivirus software that works across platforms and doesn’t get in your way, this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Solid protection, easy to use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rend Micro has been great so far. It runs in the background without slowing down my computer, and I love how simple the dashboard is. It blocks sketchy sites and alerts me to threats without being annoying. It also has extras like a password manager and VPN, which is a nice bonus. Overall, it gives me peace of mind — definitely recommend it if you want strong, no-fuss security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy Setup, Reliable Protection for All Devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed Trend Micro Internet Security (3-Device, 6-Month Subscription) on my laptop, and I’m very impressed. The digital download and installation were fast and easy, and the software provides excellent protection across my Windows, Android, and iOS devices. The interface is user-friendly, setup was simple, and I immediately felt more secure knowing my devices are protected from viruses and malware. It’s a great product for anyone who wants reliable, easy-to-use digital security for multiple devices. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    One of the best Internet Security software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my download of Trend Micro Internet Security for my computer, phone and laptop. The download is good for up to three devices and is super easy to download and install. I like knowing that my devices are protected and safe from viruses, phishing scams, and other online threats. Once installed, it is very easy to check the activity on each device to see for yourself that Trend Micro is doing a great job to keep your personal information safe. Get your Trend Micro Internet Security from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent protection but not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security provides a reasonable level of protection across multiple devices, and I liked how easy it was to install on both Windows and Mac. The interface is straightforward, and it runs quietly in the background. However, I did notice it sometimes slowed down my system and produced a few false alerts. It’s not the best security software I’ve used, but for short-term coverage, it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Security in the Making

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Will see how well it protects and keeps tje product protected

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Good security suite.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to settle for this since Washington banned Kaspersky, which is the absolute best. This security suite is easy to install and does not slow down your system. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trend Micro Review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Comprehensive protection against online threats -Compatible with multiple devices and operating systems -User-friendly interface and easy setup -Privacy-focused features for secure online browsing -Effective parental control options Cons: -Limited subscription duration -Some features may require additional configuration -Performance impact on older devices Review: Trend Micro Internet Security is a robust security solution designed to safeguard your devices against online threats, providing peace of mind and protection for your digital life. With its comprehensive features, compatibility across various devices and operating systems, and user-friendly interface, it offers a reliable defense against cyber threats. One of the primary advantages of Trend Micro Internet Security is its comprehensive protection against online threats. The software incorporates advanced technologies to detect and block malware, viruses, ransomware, and other malicious activities that can compromise your data and privacy. Its real-time scanning and threat detection capabilities provide an effective shield against emerging threats. Trend Micro Internet Security offers compatibility with multiple devices and operating systems, including Android, Apple iOS, Mac OS, and Windows. Whether you use a smartphone, tablet, or computer, you can protect your devices and maintain a consistent level of security across your digital ecosystem. The user-friendly interface and easy setup process make Trend Micro Internet Security accessible for all users, regardless of technical expertise. The software guides you through the installation process, and the intuitive interface allows for quick access to essential security features and settings. Privacy-focused features are another highlight of Trend Micro Internet Security. It includes tools such as secure browsing, which helps protect your personal information while you browse the internet. Additionally, the software provides robust parental control options, enabling you to safeguard your children's online activities and restrict access to inappropriate content. One drawback of Trend Micro Internet Security is the limited subscription duration. The 6-month subscription may require renewal or upgrade after the initial period, which can be inconvenient for long-term security needs. However, the software's effectiveness during the subscription period makes it a valuable investment in protecting your devices. Some features of Trend Micro Internet Security may require additional configuration to optimize their effectiveness. While the default settings provide a strong level of protection, adjusting certain settings based on your specific requirements may be necessary to enhance the software's performance and customization options. It's worth noting that Trend Micro Internet Security may have a performance impact on older or less powerful devices. The software runs comprehensive scans and real-time protection, which can consume system resources. While this impact may be negligible on modern devices, older systems may experience some slowdown during scans or while running resource-intensive applications. In conclusion, Trend Micro Internet Security offers comprehensive protection against online threats, ensuring the security of your devices and safeguarding your digital presence. With its compatibility across multiple devices and operating systems, user-friendly interface, privacy-focused features, and effective parental control options, it provides a reliable defense against cyber threats. While the limited subscription duration and potential performance impact on older devices are worth considering, Trend Micro Internet Security remains a recommended choice for users seeking comprehensive security for their digital lives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast, protect my pc from scamsxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    My Experience with Trend Micro Internet Security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked Trend Micro Internet Security because of its comprehensive protection and ease of use. The program offers reliable real-time protection against viruses, malware, and ransomware, ensuring the security of my devices. I particularly appreciate its features for safeguarding web browsing from phishing attacks and malicious websites, as well as the parental control capabilities that help keep my family safe online. The user-friendly interface and regular updates make Trend Micro Internet Security an excellent choice for protecting my digital environment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when you have it, but I have used it and then shifted to Microsoft security which works great as well, but if you want to improve your security this might be a good product

    I would recommend this to a friend