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Customer reviews

Rating 4.2 out of 5 stars with 24204 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 24,204 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Light strong Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but strong software, minimum draw on memory and CPU background usage. Better than other software. Worth the free trial and may consider staying to see if they make additional improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Stree free browsing with no memory hogging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Trend Micro Internet Security on my new HP laptop, and it’s been reassuring to have this layer of protection. The setup was straightforward, and it runs quietly in the background without hogging resources. It’s vigilant against phishing and malware, which is crucial as I frequently browse and shop online. The parental controls are a feature I don’t use, but it’s nice to know they’re there. One improvement could be more detailed notifications about blocked threats to understand what’s being stopped. Overall, it’s a competent security suite that offers peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just installed yesterday (7/10) See Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure TREND will be in the league with the other outstanding products that Best Buy offers, but it is too early to tell. I now have a 12 month subscription, that I received when I upgraded my Geek Squad level of service and was supposed to be installed when Geeks did a data transfer. It was not! Additionally, there's some confusion; the literature on-line says I can install on three instruments, however the literature I got with my upgrade says ten. Probably a moot point, since I'm only anticipating putting it on three. Which brings up another point; When I tried to install Trend on my apple notebook, by downloading "Trend Micro Mobile for iPad" I get a message that says " Item you requested not currently available in US Store." WHAT SHOULD MY NEXT STEP BE FOR INSTALLING? Don't want the 25 points

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Everything as suggested. No issues 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as suggested. No issues 10/10 Function and usage was simple and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Straightforward and effective cybersecurity.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro's Internet Security provides robust protection against viruses, malware, and online threats across Android, iOS, macOS, and Windows devices. The 6-month subscription offers reliable performance and easy-to-use features, with automatic renewal ensuring continuous coverage. It's a strong choice for multi-device users seeking straightforward and effective cybersecurity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong value, Stronger security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially skeptical about this product but ended up appreciating the security and value this product provided. In today's world you can never be safe enough, I would recommend Trend Micro's product to anyone who wanted extra assurance that their systems were being monitored for bad actors. The only con I could find was the persistent appearance of window pop-ups or notifications after having set it up initially, and the disturbances to previously established workflows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very easy to use and install. Feel much more secure now having this installed and running on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offer coverage on multiple computer (2) and up to (3) mobile devices. Trend Micro has always been great. Now they have really modernized. There is anti spam, scam, virus, phishing software etc… they also offer identity theft coverage of up to $1 million, this is to match Lifelock, now owned by Norton Antivirus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth the Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop two weeks ago after researching for nearly two months for it, and it has exceeded my expectations. I’m especially impressed by the dual screen, its sleek design, and the detachable keyboard that can also be propped up — it’s both functional and stylish. Every time I bring it out, it turns heads. It’s practically become my personal show-and-tell (though my family is probably tired of hearing about it by now!). The included sleeve and pen are a great bonus, especially for someone as clumsy as I am. I would say I bought an excellent condition open-box and it didn't come with the sleeve, but when I reached out to my local Best Buy, they told me to come in and pick any laptop sleeve I would like from the store(absolutely loved that) I can’t overstate how much I love the sleekness. My previous laptop was a bulky gaming machine — heavy, quick to overheat, and terrible battery life — so I rarely took it anywhere(I loved it but was a hassle to take anywhere). In contrast, this new laptop has excellent battery performance. And when it does get warm, I can simply prop it up and detach the keyboard to continue working wirelessly, which helps a lot. There are two downsides I’ve noticed. First, the trackpad occasionally becomes unresponsive, and I have to detach and reattach the keyboard to fix it. Second, writing on the screen isn’t as intuitive as I’d hoped. Coming from using an iPad all through college for note-taking, I find the pen input here overly sensitive — resting my hand on the screen often triggers unwanted actions. Despite those two issues, this has been a fantastic purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of Trend Micro Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Security has proven to be an exceptional choice for safeguarding my digital world. Its robust protection features and user-friendly interface make it a standout in the crowded field of cybersecurity. From the moment I installed Trend Micro, it was clear that this software is designed with user experience in mind. The setup was straightforward, and the intuitive dashboard made navigating through its extensive features a breeze. One of the highlights is the real-time protection, which consistently identifies and neutralizes threats before they can cause harm. What impressed me the most is Trend Micro’s comprehensive security suite. It goes beyond just antivirus protection, offering advanced features like ransomware protection, secure browsing, and a powerful firewall. The included Pay Guard feature adds an extra layer of security when making online transactions, ensuring my financial information remains safe. Performance-wise, Trend Micro runs smoothly without slowing down my system, which is a crucial factor for me. The regular updates and scans keep my devices protected against the latest threats, giving me peace of mind that I’m always one step ahead of potential risks. The customer support is another notable aspect. The support team is responsive and knowledgeable, ready to assist with any issues or queries promptly. In summary, Trend Micro Security combines powerful protection, ease of use, and exceptional customer service. It’s a top-tier choice for anyone looking to enhance their digital security and enjoy a worry-free online experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Comprehensive Protection for All Your Devices!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Trend Micro Internet Security (3-Device) for a 6-month subscription, and I must say, it's been a game-changer for securing my devices across Android, Apple iOS, Mac OS, and Windows platforms. Installation and Setup: ⭐⭐⭐⭐⭐ (5/5) The installation process was a breeze, and I appreciate how seamlessly it integrated with all my devices. The step-by-step instructions were clear, and within minutes, I had comprehensive security across my Android phone, iPad, MacBook, and Windows PC. User-Friendly Interface: ⭐⭐⭐⭐⭐ (5/5) Trend Micro's interface is incredibly user-friendly, making it easy for users of all levels of technical expertise. Navigating through the various features is intuitive, and the dashboard provides a clear overview of the security status on each device. Cross-Platform Protection: ⭐⭐⭐⭐⭐ (5/5) One of the standout features for me is the ability to protect devices across different operating systems. Whether I'm using my Android phone, iPad, MacBook, or Windows PC, Trend Micro consistently delivers top-notch security without compromising performance. Robust Malware Detection: ⭐⭐⭐⭐⭐ (5/5) I've been impressed with Trend Micro's malware detection capabilities. It consistently identifies and eliminates threats without causing any noticeable lag in my device's performance. The real-time scanning feature is a great added layer of protection. Privacy Protection: ⭐⭐⭐⭐⭐ (5/5) Trend Micro takes privacy seriously, and I appreciate the extra features like secure browsing and identity theft protection. Knowing that my personal information is safeguarded while I browse online adds an extra layer of peace of mind. Regular Updates and Support: ⭐⭐⭐⭐⭐ (5/5) The software provides regular updates to keep up with the ever-evolving threat landscape. Additionally, Trend Micro's customer support has been responsive and helpful, addressing any queries I had promptly. In conclusion, Trend Micro Internet Security has exceeded my expectations in terms of its ease of use, cross-platform protection, malware detection, privacy features, and ongoing support. It's a reliable choice for anyone looking to secure their digital life across multiple devices. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Trend Micro Internet Security (3-Device) for a 6-month subscription, and I couldn't be more satisfied with its performance. This security solution offers comprehensive protection for Android, Apple iOS, Mac OS, and Windows devices, making it a one-stop solution for all my digital needs. The installation process was seamless and user-friendly, even for someone like me who isn't particularly tech-savvy. Once installed, it worked efficiently in the background without causing any noticeable slowdowns on my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet security software is easy to install and easy to use. I didn’t have problem at all and happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SecureShield Antivirus offers robust protection against a wide range of cyber threats, making it a reliable choice for safeguarding your devices. Here’s a breakdown of its features and performance: 1. Comprehensive Protection: SecureShield provides comprehensive protection against viruses, malware, spyware, ransomware, and other online threats. Its real-time scanning engine continuously monitors your system for any suspicious activity, ensuring proactive defense. 2. User-Friendly Interface: The user interface is intuitive and easy to navigate, making it suitable for both novice and experienced users. Setting up scans, customizing settings, and accessing support features are straightforward tasks. 3. Lightweight Performance: One of the standout features of SecureShield is its minimal impact on system performance. It runs efficiently in the background without slowing down your device, allowing you to work or browse the web seamlessly. 4. Regular Updates: The antivirus database is regularly updated to stay ahead of emerging threats. Automatic updates ensure that your device is always equipped with the latest security patches and definitions. 5. Additional Features: In addition to its core antivirus capabilities, SecureShield offers extra features such as web protection, email scanning, and a firewall, further enhancing your overall security posture. 6. Customer Support: SecureShield provides excellent customer support through various channels, including email, live chat, and phone support. Their knowledgeable support team is readily available to assist with any inquiries or issues. Overall, SecureShield Antivirus delivers reliable protection with a user-friendly interface, lightweight performance, and comprehensive security features. Whether you’re a casual user or a business professional, SecureShield is an excellent choice for safeguarding your digital assets against online threats. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Comprehensive Security Solution!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security is an absolute fortress for digital safety! It provides robust protection across all devices - Android, Apple, and Windows - and is super user-friendly. Installation was a breeze, and the interface is easy to navigate. It runs quietly in the background, offering seamless, real-time protection without slowing down my devices. I appreciate the 6-month subscription option - a great way to test the waters. I'm extremely pleased with its performance and will definitely continue the service. For peace of mind online, I highly recommend Trend Micro Internet Security!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to digital security, Trend Micro- offers a solid, if not exceptional, solution. Designed for everyday users seeking dependable protection, it delivers an acceptable performance without overwhelming users with complexity. Here's a breakdown of its features and performance: Pros User-Friendly Interface: The software boasts a clean and intuitive interface, making it accessible to users with varying levels of technical expertise. Decent Malware Protection: Trend Micro provides reliable real-time protection against common threats like viruses, spyware, and ransomware. While not top-tier, it holds its own in independent testing. Low System Impact: One of its strongest features is its minimal effect on system performance, ensuring smooth operation even on older or less powerful devices. Cons Limited Advanced Features: The software lacks more sophisticated tools such as advanced firewall customization, sandboxing, or comprehensive parental controls. Average Threat Detection Rates: While it handles basic threats well, it occasionally falls short against newer or more complex malware. Performance Overview Scanning Speed: Fast and efficient. A full scan takes less time compared to many competitors in the same category. Updates: Regular updates keep the database current, although sometimes they lag slightly behind leading providers. Final Verdict Trend Micro is a decent choice for users seeking basic protection without high-end features or premium pricing. It strikes a good balance between affordability and performance, making it a reliable option for casual users or those new to cybersecurity. However, for advanced users or those dealing with sensitive data, investing in a more robust solution might be wise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Product!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great to have to protect from online spyware and viruses. I love that it can be used on multiple devices too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Anti-virus and internet security all in one

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use internet security and anti-virus program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 4 out of 5 stars

    Trend anti virus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Does what it claims. Easy to load and functions as described. Would buy this product again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Protection

    Rated 5 out of 5 stars

    Piece of Mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to feel secure. Adds value. Easy to use and install.

    I would recommend this to a friend