Customer Ratings & Reviews

I usually use Norton but this one came for free , so I tried, it is good , doing the job so far

We have had Trend Micro for our business for over 5 years now & have to say move over Norton & McAfee - Trend Micro is superior!

Works as described. This product came with my purchase.

Great add on helps keeps viruses off my pc. Worth having

Easy to install/use. Would recommend this product.

While Trend Micro Antivirus has gained some recognition for its ability to block malware and provide basic security features, it comes with significant drawbacks that make it a questionable choice compared to other leading antivirus solutions. Here are some reasons why you might want to reconsider purchasing Trend Micro Antivirus: 1. Performance Impact One of the primary issues with Trend Micro is the noticeable impact it can have on system performance. During scans or even when running in the background, many users report a slowdown in their device's speed and responsiveness. For users with older or less powerful computers, this can be especially problematic, as it consumes substantial system resources, affecting daily productivity. 2. Limited Features in Basic Plans Trend Micro offers different tiers of protection, but the basic plans, like Trend Micro Antivirus+ Security, are quite limited compared to what you can get with other antivirus software at a similar price. Features such as VPN, file encryption, and password management are either missing or locked behind higher-priced plans, leaving users with a stripped-down security suite unless they upgrade. 3. False Positives Another frustration with Trend Micro is the higher rate of false positives it generates. While it's essential for antivirus software to be cautious, many users report that Trend Micro often flags harmless files or programs as threats, leading to unnecessary disruptions. This overzealous approach can become a hassle for users who have to repeatedly allow exceptions or whitelist applications they know are safe. 4. Lackluster Customer Support Customer support is another area where Trend Micro falls short. Many users have reported long wait times and subpar assistance when dealing with technical issues. For a security product, quick and effective support is crucial, especially in the event of malware infections or other urgent security matters. Unfortunately, Trend Micro's customer service is often slow and unhelpful, which can be incredibly frustrating during critical times. 5. Questionable Privacy Practices Over the years, Trend Micro has faced criticism regarding its privacy policies. There have been instances where the company collected user data, raising concerns about how your personal information might be used or shared. In an era where digital privacy is paramount, this is a significant red flag for many users who expect their antivirus provider to prioritize security, including the confidentiality of their personal data. 6. Better Alternatives Available When compared to top competitors like Bitdefender, Norton, or Kaspersky, Trend Micro falls short in several areas, including feature sets, malware detection accuracy, and system performance. These alternatives provide more comprehensive security suites at similar price points, often with better customer service and fewer system slowdowns. Conclusion While Trend Micro does offer decent malware protection, its overall value is diminished by its system performance impact, limited features, poor customer support, and concerns over privacy. With so many high-quality antivirus alternatives available that offer more robust features and better user experiences, it's hard to justify choosing Trend Micro over more reliable competitors. If you are looking for comprehensive protection without the drawbacks mentioned above, it's worth exploring other options before committing to Trend Micro.

This protection plan just gave me an extra sense of security with my purchase.

It's a 6 month product. Took a few attempts to install for some reason, the install file failed the first two times via the link provided. It would be great if they would include a lifetime purchase option up front or have the cost rolled into the product. Doubtful an antivirus is so attractive to purchase after a certain amount of time.

Makes everything run much smoother on computer. Will renew

Well Worth the download and install. Its a good product. Will more then likely keep it after free trial

I received this as a free add on from Best Buy and it works quite well. I subscribed after trial ran out because it did not slow or hinder my machine and works quietly in the background.

in case microsoft defender dont cut it, try this before crawling back to it like that one time with

It provides security to my computer systems. Good to feel extra security when using my PC.

does its job. came for free with a laptop I got. bestbuy always coming in clutch with the free stuff.

Great Antivirus so far... It appears to be working as advertised.

Great program for internet security. I will Renew the subscription when my Best Buy 3 months free is up. I like how they keep it simple and provide updates constantly. The scans are fast and they always block spam and unwanted websites. Thanks.

A six-month subscription is hardly enough time to fully evaluate this product. I've used Trend Micro before in other computers and it seems to work well.

This protection took a while to connect and was a bit confusing, but it now appears to be working well.

The setup was easy once I found it in my Best Buy account. It was not in the digital library as told. Other than that. The actual product works well.

Everything seems to work well. It uncovers security risks.