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Customer reviews

Rating 4.2 out of 5 stars with 24164 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 24,164 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complicated to setup but fairly easy and does the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great option for an antivirus software. was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    AV leader

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with trend micro. Been using it for years in business environments. Not a resource hog and provides great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Safe and Secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, and it’s nice having just a little more protection while browsing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chinese Security System. Look the company up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company is a Chinese subsidiary. I would never trust a product where it comes from any where besides America. Yes, I realize that many parts are from other countries but not an entire security system. Just look up Tic Toc and other issues that we are currently experiencing with China and Asia and then think why they would be giving away an entire security system???? Not cool Best Buy. Plus, they sucker you in after 6 months of "free" service by making you add your credit card and "forgetting" that you have it. I am sure it will mess up your system if you dont continue because it will attach itself to your programs.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't feel that Trend Micro is the right security program for you, SamanthaS14. trend-micro

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Simple to use. No complaints. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice antivirus program, easy to use and good for multiple device across different OS. I was able to set it up in no time and knowing that my computer will be protect from harm gives me a piece of mind. I only wish it was for a whole year instead of just 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with the laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure, came with laptop but never activated. Been using other security for years and very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Overall Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works very well with all of my devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Protects me very well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been getting any crazy ads nor has my laptop or iPads been slow. I dont see any scams or anything damaging to my devices so I believe it is working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet security easy to install and very easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this on new laptop it works very well not hard to hook up

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent and easy to use and activate! I feel really sure using this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Does what it's supposed to do and I like that I can use it on multiple devices so I don't have to think about different systems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Easy to use. And it works perfect with my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my laptop. Easy to install on my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    feeling secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security and alerts and warnings when I am researching on the internet. this software does not bog down my laptop with unnecessary ad-ons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No problems with it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any issues, seems like it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 4 out of 5 stars

    Internet security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good software easy to install and protects your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great antivirus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any notifications that my computer might be at risk of a virus. I have a piece of mind. Installing the software is very easy.

    I would recommend this to a friend