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Customer reviews

Rating 4.2 out of 5 stars with 24177 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 24,177 reviews
  • Rated 4 out of 5 stars

    Good product for no cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Trend Micro for internet protection and really like the product. The only reason I gave this review 4 stars is because I wasn’t able to successfully activate the Best Buy free 6-month subscription on my new laptop because I was already a current Trend’s subscriber with an expired subscription. I’ve tried following the instruction manual, but still couldn’t get it activated. I’ve even chatted online with Geek Squad, but because my new laptop was in S mode, I was unable to download the app to share my screen. So, it looks like I’ll have to pay for a subscription and won’t be able to take advantage of Best Buy’s free 6-month subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Antivirus software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to navigate , advance protection and security protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives the right protection very useful and easy to activate no hard usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Offered the basic security I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security software. Easy to use. Covered my laptop and phone when I needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only partial compatibility with Chrome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was included with my chromebook purchase. Trend Micro is one of the few AV software makers that offer compatibility with chromebooks. Actually, Google says AV software is unnecessary in Chrome and the AV function is built-in. So, Trend Micro actually just provides a browser add-on for chromebooks to warn about malware web sites. It does NOT perform the other traditional antivirus scans on the chromebook. Luckily, the Best Buy offer allows download of either the chromebook or the traditional PC version. You can use that, with ALL the PC AV features on a windows laptop or desktop if you have one. It is among the best for a windows PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    "Ok" at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this product because it came for free with my laptop purchase. I did some research on the Internet Security and found out that it was reliable. However, this can't really compare to the Windows security.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is rmeasy to install. I have it on my other computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security 3- Devicce 6 Month Subscription... Wish it was longer. Kinda slows the computer down but it does it job so I wont complain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described..no issues..protects my tablet without having to do anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great protection for my computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security defense is excellent. My computer has been safe from all virus threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, gives me peace of mind knowing that all of my sensitive information is being well taken care of. I would recommend it, now it all depends on the cost for the following 6 months. Hopefully, it's not too expensive so that I can continue with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OmG

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this virus defender, cause I just apply the code and My laptop was safe fot a whole year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what its designed to do. Couldn’t complain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. No issues with the product. Did what it needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. I highly recommend. Good security features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Added space

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to speed and space in lap top once used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Haven't had a virus yet and there's minimal pop-ups and notifications which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Came with MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far, used on my old hp and no issues unless this is what caused the super slowness after the free upgrade to Windows 10. All scans came back computer clean and isolated a few threats over the two years I used with the hp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best? Buy the best place to shop.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already buy most of my products from best.Buy this time.I bought an anti virus software and it's working just fine like always.Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky had become burdensome, so when Trend Micro came free with a recent purchase I figured it was worth a try. So far so good, but I'm a pretty cautious web-surfer. Time will tell how well it does at protecting my computer.

    I would recommend this to a friend