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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 323 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are impressed with Trend Micro Internet Security's easy installation, reliable protection, and free first-year subscription. Users find the software easy to use and appreciate that it works well without causing any issues. While some customers have compatibility concerns, the overall sentiment is positive with customers praising its protection capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 323 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Free is best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good protection for the safe of any computer

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    very good security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the security is good and it doesn't slow down the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy to activate to keep your computer safe

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Computer protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that my computers and phones are protected

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antivirus is good and I got this along with laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    It’s a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s protection is the best. It’s not too expensive .

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More security for my electronics it’s really fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very simple and it works phenomenally

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Free Anti-virua

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free with my purchase, worked seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect way to protect your computer/ investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great security for my gadgets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best anti-virus that i had so far, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and run. Walks you through the steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a free trial when I bought my new HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i3 at best buys Ask your CSR about the package, their customer service was great.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 3 out of 5 stars

    good protection for the $$$

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alright. should be a 2-3 year plan. and its many programs instead of one which is annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The online download took 3 hours total nightmare!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better tech & customer support would be extremely helpful. There are 4 different web pages to get the product downloaded. non of them would let you put in the product key code. I finally use the directions on the back of the Best Buy receipt to get to where it would let me enter the product key. The instructions on the package with key code useless. Not the start of good customer interactions for your product. Might want to Quality Check the instructions on your packaging. just a thought

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 3 out of 5 stars

    PC virus Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend micro extra security for you laptop and PC works great protect all the unwanted pops up. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend micro internet security is protecting my computer for 6 months. The price is expensive for the same futures compared to other anti-virus companies.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value that I can put this security on 3 devices, but it was challenging loading it on the devices or maybe I'm just not as tech savvy as I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed a few Malware issues!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security app came with the purchase of my iPad but I've been using it on my Macbook Pro, and it actually caught a few malware issues with which I was having a bit of trouble. So I'd say that's a win for free additive software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program works great to protect your computer from possible viruses and other intrusions on your privacy and doesn't take up a lot of space on your hard drive. Highly recommend this to anyone who goes online.

    I would recommend this to a friend