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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 323 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are impressed with Trend Micro Internet Security's easy installation, reliable protection, and free first-year subscription. Users find the software easy to use and appreciate that it works well without causing any issues. While some customers have compatibility concerns, the overall sentiment is positive with customers praising its protection capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 323 reviews
  • Rated 5 out of 5 stars

    Great security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and product to get for free for new MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always bundle their electronics right!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects your computer when needed. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for My computer easy to install!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better antivirus software out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't say too much seeing as I never used it.can't say too much seeing as I never used it.can't say too much seeing as I never used it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It worked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase and worked until it was time to renewal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it. It came along with my laptop, and I had to install and activate it by myself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! It's has worked well so far! The product does its job, but it is a bit pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints yet not impressed either, it was worth no cost for the first 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to see how this works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using this product for first time. Have to see how this works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would opt next timeand do an online security provider instead

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awaiting my McAfee intro subscription to end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unable to give a credible review, because my 30-day introductory offer has NOT yet come to an end. I wasn't able to install BOTH on my computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months complimentary and auto renewed after that. Not sure it is the latest and can identify and cure the latest viruses and phishing websites

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a complete internet and virus package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple package that is mostly just an browser extension. No firewall or full virus scanner app. It’s no better than the free stuff on the market.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really didn’t like the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t satisfy my needs with my computer. It seem to go astray at times. It’s seem like it’s not really there for protection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro security was offer to me but I never activate it therefore I don’t know if it’s wealth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip-off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a new laptop, it wouldn't load. I called their #. A tech on the other end was given permission to go through the laptop. His answer: it is microsoft, if I want to have someone reconfigure it will be about $40. Goodbye. I installed Mcafee with no issues. I have Trend Micro on my desktop and it is a good program but I was entirely put off by this encounter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cancelation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please cancel this subscription..no more auto withdrawal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not been installed yet. I think best buy should install it when purchase is made.

    No, I would not recommend this to a friend