Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, ease of use, performance, and peace of mind that Trend Micro Internet Security provides. They appreciate how it safeguards their devices from viruses and other threats, and they find it easy to install and use. The antivirus capabilities are also well-received, with customers expressing confidence in the software's ability to keep their devices secure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 254 reviews
  • Rated 5 out of 5 stars

    Good antivirus.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus for internet security. Straightforward and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job keeping us safe while we are online and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!! Perfect!!!!!! Amazing!!¡! Good!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to me by store salesman. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-virus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, makes me feel very safe and secure while online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my devices protected from scam users. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I am using Trend Micro and I am satisfied so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FRAUD

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FRAUD!! Watch out , bestbuy sneaks in without notice or information and set up auto payment charges that you have no idea. Looks like bestbuy gives very strong fraud intensive to its in store employees

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check if you are expecting laptop PriceMatch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy nor requested nor installed this product that came with my laptop. You can get antivirus trials for free anywhere but BestBuy seems to include them with laptops to say it's a "bundle" so if you buy the BestBuy Plus Membership and your laptop lowers its price, they won't apply PriceMatch. Scam

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Slows down computer while scanning. Ok for home use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I don’t feel this was a necessary purchase. I feel the guy talked me into it. However I did not continue on with the service & now it won’t stop popping up on my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    complex - non atractive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to download this soft but it was very hard and the user interface doesn´t look very reliable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is slowing down the performance of the laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Easy to protect my laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the Internet Security and Antivirus to my laptop with no problem and it protect my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't get this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get it because I use another free one that I downloaded online

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Virus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security + Antivirus (3 Devices) (6-Month Subscription-Auto Renewal) [Digital] - awesome protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Secure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that I have a program that will prevent any viruses from taking over my computer

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renewal

    Rated 4 out of 5 stars

    Trend anti virus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the idea of automatic renewals. Software works great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Patrick

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent protection. Not as good as others on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful this autorenews

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use it. It was an add on product that I didn't need.

    No, I would not recommend this to a friend