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Customer reviews

Rating 4.4 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, ease of use, performance, and peace of mind that Trend Micro Internet Security provides. They appreciate how it safeguards their devices from viruses and other threats, and they find it easy to install and use. The antivirus capabilities are also well-received, with customers expressing confidence in the software's ability to keep their devices secure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 254 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good computer protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good anti virus protection for my laptop. Heard good reviews about this program.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Trend Micro internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have peace of mind knowing I have some kind of security on my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Functional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! I’ve had no issues setting it up on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TrendMicro is the best. The only software that we use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints. Easy to install and use.

    I would recommend this to a friend
  • Cons mentioned:
    Forced subscription

    Rated 1 out of 5 stars

    Forced to get this...had to call to cancel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced to get this crap and had to call to cancel. Bestbuy and other companies forcing hidden subscriptions on its consumers is getting old.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must for all tech devices. Be safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma Sugah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus program was quick and easy to setup and constantly runs updates in the background. I shared the program with a relative who is unfamiliar with technology and she was able to install it on her computer with no problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh its ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this out and did not like it since it felt more like bloatware. Overall if you want extra security it definitely helps but not for experienced PC users.

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renewal

    Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier will tell you it is free but will not tell you it auto renews and pulls money off your account after 6 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was recommended by an IT engineer at work, the software is very effective scanning malicious websites and potential security issues to your devices. for six months this is a great way to see how it works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trend Micro is irritating and intrusive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this to be a very intrusive and irritating program to use. Removed it from my system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aggressive to a point its borderline useless.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely heavy usage and overly aggressive to a point it disables features of windows and overrides (IT) administration rights for your pc user account. It also would not let certain programs open as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered this for free when I bought my computer. It kind of influenced me on purchasing the computer. It is not compatible with the computer that I bought. I don’t understand Microsoft does not have an app for the Trend Micro antivirus, therefore recommends not using it, which I totally understand. Obviously the people that offer the product with Microsoft computer doesn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM SCAM SCAM

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a scam! I got this "free" subscription with a purchase at Best Buys. I never used it, ever. Then I made sure I phoned in and told them I didn't want to renew. They still charged me months after. I will never but again from Best But in the USA!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You need Trend Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Trend Micro with our new HP. Runs seamlessly in the background. Have used Trend for all our computers from Best Buy, Great security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the trend micro security suite works great. Scans computer automatically. Very easy to use. Protects you against hackers scammers. Worth having.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    rip off

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trend micro at best buy 49.99 for six mos. go direct to trend same 49.99 for a year. rip off dont do it free the first 6 mos then......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually haven't used this yet but it was nice to know that it came with the laptop as security is important!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to work very well. I like that it lets me know if any of my downloaded files have viruses.

    I would recommend this to a friend