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Customer reviews

Rating 4.4 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, ease of use, performance, and peace of mind that Trend Micro Internet Security provides. They appreciate how it safeguards their devices from viruses and other threats, and they find it easy to install and use. The antivirus capabilities are also well-received, with customers expressing confidence in the software's ability to keep their devices secure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-254 of 254 reviews
  • Rated 1 out of 5 stars

    Need help activating my antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this two months ago and still can’t activate my antivirus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like free trial with auto-renew subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free product with purchase. I did not end up installing. I do not like any auto-renew subscriptions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned faulty computer Best buy will not refund service plan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free anti virus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as free unit with the purchase of a Dell laptop. Will write review once properly tested

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is OK. However, there are other cheaper options that are just as effective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for this product. Better internet security in windows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some issue installing this. Need to go to geek squad to deal with it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto-renewal

    Rated 1 out of 5 stars

    BestBuy website problem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to cancel the auto-activation and remove it from my account. But it continues to remain in my BestBuy account. It is a BestBuy problem, not necessarily one of Trend Micro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible option. Kept messing up my computer. Downloads of stuff were withheld. Not user friendly. Couldnt stand it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SMH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANT USE THIS WITH OTHER SOFTWARE. WASTE OF MONEY.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I'm sure it's great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed because it came with free trial of Norton and the program wouldn't install. Until I deleted the other program which I will do after the trial that came with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for me, its necessary, thank you for this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me, its necessary, thank you for this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent anti-virus software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent anti-virus monitor software for laptopm and PCs. This is useful for home purpose.

    I would recommend this to a friend