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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 190 reviews

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94%
would recommend
to a friend

Customers are saying

Customers praise Trend Micro Maximum Security 10 for its easy installation, reliable protection, and reasonable price. They appreciate that it is lightweight and does not slow down their computers. Some users also mentioned that it gives them peace of mind knowing that their computers are well-protected. However, a few customers experienced issues with downloading the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-190 of 190 reviews
  • Rated 3 out of 5 stars

    Great product overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything an antivirus software's supposed to, added to the fact that it scans faster than most antivirus softwares on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is a good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trend micro is a good antivirus with a lot of security for a reasonable price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for someone who isn't computer savvy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried to load this for 3 days and it just wouldn't work. I've usually had professionals install my anti virus, this one, Trend Micro, but decided to try it myself this time. I ended up installing the free microsoft one. They need to start putting the disc back in these! it's a great anti virus if you know what you're doing or have a pro install it for you.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      If you prefer a disc, tweetyb1, you can request on from the website listed in your Trend Micro Maximum Security box. And if you ever need help with installation, give us a call and we can help you out. trend-micro

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After downloading this product to my laptop the system continued to drag. I had my Companies tech support department to scrub and they determined that it had (18) virus' that had to be cleared out. My concern is that after initially installing the program why did it not pick up the virus'? A serious "red flag"!!! Would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about your experience with Trend Micro Maximum Security, ladydi419. Trend Micro is very good at keeping new threats from attacking your computer but sometimes more powerful tools are needed to remove existing viruses. trend-micro

  • Rated 1 out of 5 stars

    Worst support on line or phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired to install wouldn't take my 16# pin code tried to call trend micro got a busy signal for hour's never got through tired chat online wouldn't respond to me .took back to best buy got webroot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Micro Trend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code number not valid . Worthless to me. Spend an hour on phone. Now waiting up to 96 hours for new code or serial number

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you had such a rough experience getting your Trend Micro Maximum Security installed, Crawler. Hopefully you feel that the security you receive is worth the wait. trend-micro

  • Rated 2 out of 5 stars

    Gobbles up system resources

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with 16 GB RAM, Trend was a hog. Trouble is it's not just for a few minutes, rather it goes on and on with its processes and set off other operating system processes, to the tune of 2 to 4 GB of RAM being occupied. Occasionally, it rests in the background, but since I do most of my work on the internet, it's almost always running. I imagine it does ok with virus protection, but it did miss a massive spyware and adware intrusion, which I had to remove manually and then eventually with a System Restore. The big problem is that it slows down the processing, sometimes by 40-50%. When that happens the good news is a restart often takes care of it. Bottom line, I would be cautious about using this with less than 12 GB of RAM, unless you know upfront you are going to have system slowdown. And, there is no way to temporarily turn it off.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Thanks for the feedback, Jims. We'll definitely take this back to our development team to review. trend-micro

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This product is worth any price, but of course it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth any price, but of course it was a great price to pay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great product. Use across 3 devices, with ease, as the product states. Quick and useful software to protect your information and devices. Would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Software Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed today. Removed today. IE basically stopped working after installation. Laptop ran EXTREMELY HOT with incredible fan noise!!! Now my pc has no protection while online. Please beware of this software...

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were disappointed with your Trend Micro Maximum Security software, Newsnow. There are many settings inside the software that can be adjusted to help your PC run better. If you need any help, give us a call. trend-micro