Customers frequently mention the Ultimate Protection Antivirus's protection capabilities, with users appreciating the real-time defense it offers. Users also highlight the product's overall performance, noting its reliability. There were no cons mentioned in the provided data.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Trend is the only brand that we use and trust at this time and have for years now, easy to use and set up and excellent protection provided
I would recommend this to a friend
Rated 5 out of 5 stars
Was realy easy to use. So good i the up grade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was realy easy to use. So good i went ahead and up graded.
I would recommend this to a friend
Rated 1 out of 5 stars
Not What It Used To Be
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a Trend Micro user for over 10 years. However, this year, Mobile Security would not activate on my Android phone.
Every time that I would try to install it, it would attempt to use my expired license instead of the license that I purchased on 12/14/25.
After being in an online chat with Trend Micro support for nearly an hour, the rep told me that this is a known issue, and that a fix is expected by mid January.
That is unacceptable.
I have moved on to Norton 360.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
for the price its a steal and the festures eill protect u from future nasty stuff.
I would recommend this to a friend
Rated 5 out of 5 stars
safety
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have been using Microsoft trend for the past 5 years at least. Easy to update every year. Can be used on more than one computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Trend micro works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have used Trend micro for years. This version can be used on 10 devices. Have it on laptop, iPhone, iPad for family.
I would recommend this to a friend
Rated 1 out of 5 stars
Does not recognize active subscr on some devices
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used Trend Micro products for multiple years now without any issues This time, the activation code worked on 2 PCs but does not work on multiple phones. After spending 6+ hours with both Best Buy and Trend Micro over multiple calls, Chats, store visit, they have been no help in resolving this issue. I requested refund from Best Buy 5 days ago. They said I will hear back in 24-48 hours but no response yet.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Stay Away
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After over 10 years, my relationship with Trend Micro has come to a end. The support is gone and you can't even install this on your devices if you don't buy it from them. Hello Bitdefender
No, I would not recommend this to a friend
Rated 1 out of 5 stars
SCAM!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
SCAM Requires credit card or else it won't work, no point in picking up a prepaid card. Been using them for 25 years and now have to stop, don't bother picking this up.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Auto-Renewal Trap
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This reviewer received promo considerations or sweepstakes entry for writing a review.
BUYER BEWARE! Requires opt-in to trend micro auto-renewal terms to complete registration. Unable to bypass this process and use as stand alone product.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Bait and switch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As the other reviews have said, TrendMicro changed up how the service is registered/activated this year. Purchasing this pack no longer prevents you from having to register with their subscription service for potential future years. You can set the program up completely and enter in the valid key, but the security software will completely disable itself if you don't also do the extra credit card registration on their site and agree to the auto-renewal despite paying for this pack.
Other than the practice change, the security has been good in the past and doesn't seem to have changed badly in that regard. Just remember to cancel if you don't want to pay full price for your next year.
I haven't used it for phones yet, but heard there were some problems with that in the current version too, but it may be fixed in an update.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
TREND MICRO ULTIMATE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I HAVE USED TREND MICRO IN ULTIMATE AND OTHER FORMS FOR TEN YEARS AND HAVE BEEN VERY SATISFIED WITH NEVER HAVING ANY BREECH OF MY SECURITY. KEEP YOUR CURRENT SUBSCRIPTION UPDATED AND YOU WILL BE KEPT SAFE