Customer Ratings & Reviews

I purchased the turbo tax and have not been an.e to download it. I have contacted the Geek squad, I am. Member, and they were not at all helpful. Too busy? I tried to make an appointment to come into the store and was told no customer service appointment at this time! So here I am, a purchased item and no help when I asked for some. I am about to download online direct from Intuit and would really like a refund and to return your copy. I have always been pleased with Best Buy but this has changed my mind about future purchases.

eDelivery of the product was pretty easy. Good product as always...

Been using TurboTax for years now and am always happy.

I've been using turbo tax for years, never failed audit free

Have used this product for many years and have never had any tax issues

a little trouble getting past registration but all and all worked

Great price and easy to get. Would definitely buy from here again.

Easy to use and file. Upset they charged extra to file state.

Great product and great service. Would definitely purchase again.

I will buy it again next time. I would recommend to anyone.

I love using TurboTax. Good work boys and girls!! Keep it up!!

I have used TurboTax for several years with no problems.

Great price and got it instantly with the digital version.

It's just turbotax deluxe. have been using for years.

I would definitely recommend this to anyone I know.

This includes Federal with eFile, but only comes with downloadable forms for State. To eFile your state return it cost another $24.95. Misleading Title, if in Ohio File through iFile for free. Not very upfront about eFile fees!!! Extra fees should be stated more directly, especially when it is free to file in a state for free using the irs's website. Product made to look like it is included without Reading all the fine Print!!!! Only reason why I purchased was for the State. Not happy at all with this product, Did not need to purchase it. Always read the Fine Print even in a Hurry!

Products good and gave me a big return in the end great

Received the sw download details shortly after ordering. This item did not, I repeat, did NOT include state efile. You'd have to pay $25 extra when efiling state return

Should include federal and at least one state filing with purchase.

disappointed in TURBO TAX period! I go to sign into my account online and it told me to update my browser; after doing that, I still got the same message. There is Nothing to update. I decided to go this route and it was worse. It wouldn't pull up my turbo tax account and had to create another; now I have to two turbo tax accounts ,It didn't find last years return I had enter everything. definitely not the same. Although I have used turbo tax for many years now including all the personal incomes that I do for my close friends and extended family, this year was the worse for tax prep took days, nothing got resolved. I will not do this again! so long turbo tax. Maybe if you update your browser, get ur act in tact I might consider comng back.