Customer Ratings & Reviews

Always use turbo tax, it’s the best ! My go to tax software

It's work as advertise and would recommend to anyone.

Best buy has the best products hands downnnnnnnnnnnnn

Fairly complete but lacks ability to compare types of returns.

I have been a customer of TurboTax for 20+ years! I am disappointed and angry at their sales tactics. The package states that you get 5 filings. I used my filings to do family (elderly parents, siblings, children) taxes for FREE to my family. When I submitted my own personal, TurboTax would not allow the submission because if you submit more than 5, they ASSUME you are running a tax business. It was clear that my submissions were all family members because they ALL HAD the same last name, and it was not part of a business! I accepted the five-submittal rule for the package. So, I decided to buy another package to be eligible for 5 more filings. NO, TurboTax evidently tracks your IP address without your knowledge or permission (must be in some fine print), and THEY decided that I could not submit even with new package because they ERRONEOUSLY ASSUMED that I was operating a tax business. They then direct you to their +$1000 tax package. I wish there was a warning that was more visible in a term's agreement if it is included. Wasted money buying a new package with no refund ability since it was a download!!!!!!

There is nobody to ask a question if you are stuck or if a more detailed understanding.

software was fine. bestbuy sucked. neglected to provide the necessary license number and I ended up spending 4 hours getting through their customer service maze to finally get it. totally crap. will never buy software from BB again.

Good product buy very expensive for what you get. Others are cheaper.

been using it for years, never gets better, worse, no hard copy, can't transfer last years to this year from other computer, can't see math, sequence of inputs make no sense, cant go back and fix things once entered without going to the doc page, asks for all kinds of nonsense info but not enough line item inputs, no real person to talk to and search questions tangentially answered but not helpful, HUGE amount of wasted time, cost and aggravation make me say every year THIS IS the last time i torment myself with turdo.

BB was out of cd turbo tax home and business and a sales person talked me into the downloadable version. Didnt go as explained. Ended up buying the cd version from a BB competitor for $45 cheaper. Installation of cd version was super quick and easy. BB said they could not refund downloadable version even though the code was never used.

Called in to authorize code and company proceeded to set me up as online and billed me again when I had finished saying the copy I purchased was only good on a desktop. Ishould have been AWARE of this as soon as I called.

terrible customer service accidently ordered 2 because the first order didnt have the code to down load could care less about working with me on a refund

INTUIT Turbotax is by far the easiest progam I have ever used. I purchase this product every year. I truly recommend it for quality and error FREE returns.

Excellent & easy to use tax preparation softwear-highly recommended. I have been using it for over 10 years.

I buy it every year nice and easy to work in your taxes and quick R-delivery from Best Buy, I’m buying again the following years

Great Product ... use it every year ... could not complete my taxes without it.

easy to use, continuous ability to review forms and able to print out individual forms.

Worked great- no issues. Got taxes filed early. Simple and quick.

love this program. Have been using it for many years now.

Good software. Been using turbo tax for many years.