Customer Ratings & Reviews

Completed my taxes, filed them and they were rejected due to lack of a software update, had to wait 6 days. For that update. then refiled.

Poor. I am forced to keep this product even though the box says there is a refund if not satisfied. I am reporting to the FTC.

I bought it and wasn’t able to use it. The activation code did not work a waste of my money.

Excellent tax product. It’s easy to use and covers all the bases. Importing tax returns is a great efficient way to input data.

The program made filing taxes for this year a snap. I recommend using TurboTax each year to file your taxes.

Download was quick and program easily installed. Already started on return

Best tax software there is easy to use with maximum refunds

love turbotax! love turbotax! love turbotax! love turbotax!

Not a good value relative to H&R deluxe it requires a premium for simple stock liss/gain calculations which is included in H&R deluxe at a much lower price point on percentage basis Not recommended

After some initial confusion, the order was quickly downloaded. The price was excellent!

Been using TurboTax for over 15 years andhave always Liked it.

Good for reporting 1099-B transactions. Also for the normal 1099-R and SSA-1099s.

Intuit Digital Download of the 2023 Turbotax Premier software did not work after I purchased the software from Best Buy as a digital download in January 2023. Over 5 hours on the phone with Intuit customer service and the digital download is still not available. Intuit is working the problem but after 3 weeks Intuit's team has still not been able to solve it. Best Buy refused to refund the purchase and was unwilling to trade the digital download purchase for a store CD copy. This is the first year I tried Best Buy's digital download of Turbo Tax Premier and cannot recommend it. The in store CD's have been reliable in the past. Beware that digital downloads are not refundable and your agreement to the purchase is your agreement to forfeit your funds.

This software requires an activation code, which is supposed to be printed on the receipt. It won't be. You won't be able to use the software. When you call, you'll be told that they can't fix the missing activation code, because they're not in a store. When you go into the store and ask for a refund, they will refuse because they don't issue refunds for software. When you call them from inside the store, they will state that's the policy for digital downloads. I walked into the store in Burlington, MA on 3/28, picked up the package, brought it to a counter to pay for it, and have a paper receipt. In what way is that a digital download. They will then tell you they can send you the activation code...by email. In 48 hours. So how come they could do that while I'm in the store, but not before I drove over there for the second time? And then you will wait. And wait. Because Best Buy dosn't care about you as a customer.

Surprise fees for state e-filing, expect to pay $20 more when completing. Pretty annoyed as I assumed this covered everything. Guess I should expect the upfront cost to never be what you actually pay for TurboTax.

I live in Oregon and Turbotax made a HORRIBLE mistake costing me 10% of my Oregon state filing, well over $1K. The made a basic math error, I only was aware as they sent an email and I luckily read it. If they make mistakes like this, you can't trust the software. Their response on it was very inadequate. This mistake is not getting enough air time. DO NOT BUY, stay away.

Would not download from Best Buy's site; a pop-up kept asking me to update my browser, which was the latest revision. I had to buy software, again, directly from Intuit (no downloading issues directly from Intuit). Never used the Best Buy purchase. Figuring out return is not simple and easy on Best Buy's website, so I did not bother to ask for a refund.