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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9577 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 9,577 reviews
  • Rated 4 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice headset.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely reliable and smooth and technology. Cutting edge, technology, mixed with sufficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok, they only last about 4 to 6 months, but that's why I buy the geek squad protection, so when they go bad I can buy new ones without any problems. Bestbuy is really good with their geek squad protections and customer services.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback!

      Please be aware that in addition to your Geek Squad protection; our headsets come with a manufacturers' warranty and our dedicated Support Team is always happy to lend a hand. That team can be contacted directly from the Support section of the main Turtle Beach website. TurtleBeach

  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for a good price. It really helps in multiplayer online gaming to be able to hear the footsteps of you enemy before they get to you. Great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best audio quality but for a basic headset it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beach

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set works okay. It back feeds audio sometimes and doesn’t go loud enough to hear other players. Works for a cheap headset.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great price, great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bad at all as long as you take good care of them. They sound great and they do the job. Works nicely with the PS4 and Xbox controller. We have 3 pairs at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head phones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. Only issue is plugging them into the controller, sometimes sounds goes in and out, but not sure if its the adapter or the controller, just have to wiggle it to get it working. Nothing major though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple headsets in house. This set is adequate, however, there are better products out there. For the cost they work well for listening to videos or music. Not as good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew who is rough with his stuff. But Turtle beach has always been reliable. Great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this headset before but I bought it second hand from game stop but after a couple months it stopped working so I went to best buy and got him a new one with the protection plan he loves it and now if anything goes wrong I can just take it back and get a new one with ease

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good but didn’t last my son very long. Good thing we got the warranty for a few bucks so we can get a replacement at no cost.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience with your Recon 50P. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    Stopped working after 2 months!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was great, but it quit working after just 2 months!!! For this price, you would think it would last a bit longer...

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me reach the highest rank in Fortnite (unreal) so if your trya game and excel at it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When I tried to use it, it kind of worked

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kind of working kind of not when I used it it was kind of quiet

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Vinney!

      We are sorry to hear about the experience you've had with the volume level of your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist you with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just has a little issue with bending the wire it starts to mess with the audio and it starts to static

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming budget headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality from these little things I was surprised. When my son requested these I thought they were only for a personal reason of just wanting the sound right in this ears my spoiled little gamer . But really they are to help hear more than you ever would just by listening in the tv. I was surprised by all the additional noises you could hear. The sound on these is so much better than ear buds. Perfect gift for anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but for whatever reason it didn't work for my ps4 pro you can hear everything but the mic part don't work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Chris,

      We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further with what you described here. Our dedicated Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thanks and have a good one! TurtleBeach

  • Rated 3 out of 5 stars

    Replacement of older headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement headset for my son's prior Turtle Beach headset. They seem to work well at first, but tend to stop working well after a few months. Obviously, the price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming head works normal and as it should. Decent product for the worth I would say.

    I would recommend this to a friend