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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9577 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 9,577 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it's supposed to.The product was inexpensive but was made great and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little sister uses her headset all the time since she recieved it and she loves it from what my brother told me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, spend the extra bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheaply made but can’t beat the price. Bought for my son and it does the job with fortnite

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echoing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cheaper version just to start off with but my husband loves this brand and has used their products for a long time. I had issues with echoing so I ended up buying a different headset because I was tired of being able to hear myself.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello ShalenNicole! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset echoing. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle Beach Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best gaming headset I’ve ever used and very fast and efficient shipping too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this product is good. I adjusted all volume controls & volume for gamellay was just not loud enough

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience. Please allow our dedicated Support Team to assist you further with what you described here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set hurts your ears if playing awhile bit it is cheap looking to upgrade soon though!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I have had no issues with them at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone works great, feels comfortable and is made sturdy. It's not a fancy headphone but looks really nice. Gets the job done and has a show stopping great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are not only very comfortable but block out noise perfectly at such a great price. I had it delivered and the process was seamelss

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Work Conference Calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not necessarily using it for it's intended purpose of a gaming headset. I'm using for conference calling for voice over IP and connecting it to a phone jack on a cordless phone via an adapter. It works great and is very clear. My only concern is the that mute/unmute switch is very sensitive. I have the same function on the phone and don't use the built in one on the headset. I have a piece of tape over it so I don't accidently bump it. I got such a great deal on them that I bought 2 keeping 1 as a spare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heag set revirw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine som loved them but break very easy. However, would buy again.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X under the warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Best headphones for gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and son love this brand for gaming. We don't buy any other king but turtle Beach now!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like how it felt ,microphone is very cheap.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Bought this headset for my My Sony PlayStation and they work great. Fit good sounds great. What a fantastic purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wires are constantly twisting and cutting out audio. Other then that works fine and is a fine affordable headset.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Peter,

      We’re sorry to hear about your experience with your Recon 50P; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Lightweight and easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I like it very much! It has a small microphone attached and it's easy to use. Good quality and clear sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headphone great for gamers with sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Comfortable fit. Sound quality great, can hear footsteps and directions in game with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product!!! I definitely recommend it!! Very Good

    I would recommend this to a friend