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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 9,634 reviews
  • Rated 4 out of 5 stars

    They ok if on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was kindof grainy but they were cheap and it was a emergency buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Replacement of older headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement headset for my son's prior Turtle Beach headset. They seem to work well at first, but tend to stop working well after a few months. Obviously, the price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and easy to use but I can only hear out of one side. Idk if it’s supposed to be like that but Other than that it’s a nice headset.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    ❤️❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but the cord is kinda loose but I still love it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Travond!

      We are sorry to hear about the inconvenience you've had with your Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Help is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item with a nice guy help in the store, very professional person and very prepared to help anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought multiple head sets for my son, but my Son loves this one the most.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good but didn’t last my son very long. Good thing we got the warranty for a few bucks so we can get a replacement at no cost.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience with your Recon 50P. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what i like about this product is that it is inexpensive and also it has great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my young son. Had some issues with the volumn not being loud enough but overall pretty good starter set for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stopped working after 2 months!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was great, but it quit working after just 2 months!!! For this price, you would think it would last a bit longer...

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my nephew and he loves it. He has a bad habit of breaking headsets easily and this headset has held up good. Good sound for the price and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming budget headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality from these little things I was surprised. When my son requested these I thought they were only for a personal reason of just wanting the sound right in this ears my spoiled little gamer . But really they are to help hear more than you ever would just by listening in the tv. I was surprised by all the additional noises you could hear. The sound on these is so much better than ear buds. Perfect gift for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset just buy the guarantee just in case always

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bad microphone but good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone didn’t work so I returned it but pretty good sound to it if it had a working microphone it would have gotten a 5 star

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Nick,

      Thank you for leaving your feedback and we are sorry to hear about your experience. Please know that we have a dedicated Support Team that is always happy to help as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but for whatever reason it didn't work for my ps4 pro you can hear everything but the mic part don't work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Chris,

      We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further with what you described here. Our dedicated Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thanks and have a good one! TurtleBeach

  • Rated 4 out of 5 stars

    Good for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset if you just want to buy one until you can get enough for a better one, eventually the mic volume bottom wears out because it’s attached to the same cord as the mute button is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, just a bit confusing on connecting to xbox, but as in nothing is wrong with the headset more of xbox settings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beach’s not cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke in 2 months it always happens with turtle beach head phone

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Darius,

      We’re sorry to hear about this inconvenience you've had with your headset! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework before buying and this purchase did not let me down! Easy to connect, excellent fit, sound is clear. Highly recommend. Great product and great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought my husband this with the Call of Duty game and he is very happy with it. Whenever he plays, it drowns out all the sounds of screaming, running around of our kids and my nagging. He loves this product.

    No, I would not recommend this to a friend