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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 9,634 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is ok. If you want something better youd have to spend much more $ so its worth what you pay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought within a month stopped working in my sons controller that still works perfectly. Tried it on his sisters(she just got one for her bday) and it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    About What You’d Expect for $25

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people are probably buying this headset because of the price. For $25 you can set your expectations low and still be disappointed. The headset feels cheap the cable especially. The sound is serviceable but can sound muddy. For a few dollars more you can get a better Turtle Beach, HyperX, or Razer headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback about your experience with the Turtle Beach Recon 50 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Unable to Mute microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume at hearing others. Unable to mute the microphone.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Robert,

      We’re sorry to hear about this inconvenience you've had when it comes to muting your headset via its mute switch; however, allow our dedicated Support Team available to lend a helping hand under the manufacturer's warranty that each of our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones. They're inexpensive but they get the job done. Sound and quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good I guess

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend. No issues I’ve heard of.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price but the volume max is low.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jacob!

      We are sorry to hear about the inconvenience you've had with the max volume on your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    High quality headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable on the ears and easy to use. Great sound quality. A must have for any X-Box user.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my son so he can play his games online and he really likes the headset and how comfortable they are and how great the sound quality is.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I play alot of different games and they worked with no problem. Definitely a good pick up for a great price !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent buy for the money, Mic doesn't seem to pick up on the vocals all of the time but hearing other people is fine. Best if you just want something cheap to get by.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach for the win!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scared because of the low cost but this headset has been more reliable than my expensive ones. I hate a headset that cost me 280 dollars and the turtle beach recon 50x has been better every step of the way!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys this particular headphones the sound is great and it is very durable. In the future I will purchase an additional set for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s ok....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actually work pretty well with nice quality but now for some odd reason they aren’t working at all. ALWAYS BUY WARRANTIES!

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X under its manufacturer's warranty with us. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good for a budget headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay audio for the price, however the headset becomes rather uncomfortable after a short while. The microphone is good but friends have reported an echo when using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves them he is a gamer and loves to be in his zone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have to hear everyone who is playing with my son. Its awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He liked it a lot. He had it almost a year before the Mic failed. Glad I paid for geek squad protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just has a little issue with bending the wire it starts to mess with the audio and it starts to static

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And broke really easy. I don’t recommend buying this item.I’m

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mando! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach