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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 9,634 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for gaming and sounds great, and its pretty cheap compared to other models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Charging needed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some models require charging even though the headset plugs into the controller. This model does NOT require any charging, which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price! I would prefer a wireless set though. Xbox needs to figure out that option.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Beginner headphones for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price . Over time the connection at the port tends to loosen up and lose connection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you want to play loud and not bother your wife this product is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys love it when playing the Play Station!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headset to use. Kids that use these headsets have had trouble with the audio jack messing up and causing audio issues.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We appreciate the feedback regarding your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality headset. Holds up to use very well and comfortable on your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson enjoyec this product because he can talk to his friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A reliable headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headset for an aspiring gamer. Not impressive to the hardcore gamer. Being able to use it for a mobile device is a great feature. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent, the best bang for buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for xbox one. Sounds great, comfortable, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for grandson....he loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had only a vague request from our grandson....wasn't totally certain what he wanted. Read and reviewed and apparently made a great choice! His gaming experience with his cousins is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phones are nice. Comfortable and the sound is nice. Playing bf4 had never sounded so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the mic didn't work! The headphone portion had good sound though!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NEED MORE WORKERS LIKE HIM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU ANDREW DUNCAN AT THE GERMANTOWN PKWY STORE, WHEN I TELL YOU HE WERE GREATTTTTT, VERRYYY HELPFULLLL⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROPHONE WORKS FOR HIS FORTNITE NINTENDO SWITCH THATS ALL THAT MATTERS!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very cheap product. Probably more for kids.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic portion of the headset falls out constantly. You can tell once you use these headphones once why they are the cheapest option available. Mine are for a young child so quality isn't really an issue. I wouldn't recommend for someone older who is next gen gaming.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback! The microphone element should not continuously fall out of your headset, so we are sorry to hear that you've experienced that. Please reach out to our Support Team as they are always happy to help as needed. They can look in to whether the headset itself requires replacement or if a new replacement boom will clear up the inconvenience you're having.

      Our Support Team can be reached via the Contact Support Form that is listed on the main Turtle Beach website.

      Thank you and have a great start to your week!

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Okay but faulty first pair.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these but they stopped working. Gonna have to use my protection to get a new pair!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Just plug and play. We tried a different manufacturer the first time and you needed an adapter in order for it to work properly. With this you just plug and ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried them yet but they’re a gift because previos purchase, another version, started messing up

    I would recommend this to a friend